Games

Asphalt Legends Unite: How to contact the customer support service

BBG News

As a seasoned gamer with decades of experience under my belt, I can confidently say that the latest update for Gameloft’s Asphalt 9: Legends Unite has truly taken the racing genre to new heights. However, like any game worth its salt, it’s not without its quirks and challenges.

The latest update for “Legends Unite” by Gameloft in their game “Asphalt 9” has been released, amping up the racing excitement even further. A multitude of new elements have been incorporated, making exploration a thrilling endeavor. Since the game is relatively new, it’s natural to have questions, and reaching out to Customer Support is essential for any game, like “Asphalt Legends Unite“.

Although the game offers the essential features of its genre, there are several areas requiring developer attention. Players often face problems like in-game glitches, account troubles, and concerns about in-app purchases. My aim is to ensure all gamers can play uninterrupted, enjoying a seamless experience free from these complications.

How to contact Asphalt Legends Unite customer support

On the game’s official site, our support team has answered numerous common questions about the game. If you require further assistance, rest assured that our Asphalt Legends Unite customer service is always ready and eager to help with any additional inquiries you may have.

In this article, I’ll outline two simple ways for you to connect with our support team:

How to contact via in-game Customer Service Option 

  • Launch the game on your device.
  • Go to the Lobby and tap the gear-shaped Settings icon in the upper right corner.
  • Under the Gameloft Connect menu, select the Customer Case option from the menu to access Customer Service.
  • Under the Customer Service menu, you will come across the Community forum, where a lot of Frequently Asked Queries about Accounts, Transaction, Installations, Game Description, and Events have already been addressed by the developers. To read the answers, simply scroll down and navigate to the relevant section under which your issue falls. You may even filter the results by entering keywords from your issue in the search bar. Next, tap on the relevant question when you find it to see the answer/fix for the same. You would likely find your exact issue over here.
  • If you do not see your query answered, click on the Message icon on the top right side of your screen to head over to the Chat feature.
  • Again, you will be getting the details of what your query is, so you need to check it out before opting for the direct chat.
  • If that doesn’t fit your criteria, go with the talk to someone option and explain your concern in the designated field. Hit submit to send your inquiry.

After sending your query, you should receive a reply from our Customer Support Team within 48 hours through your associated Gameloft account. For further interaction, you may utilize the Gameloft Technical Support platform as well.

How to Contact the Developer team directly

Apart from seeking help within the game itself, you can directly connect with the Asphalt Legends Unite developer team. Here are a few ways to do that:

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2024-08-04 09:11

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