Picture this: A respectable customer gets a shiny new debit card, like a superhero gadget, the moment she didn’t even know she needed one.
Dr. Andrea Kaiser receives the card in overnight mail-so fast the postman must have been a time traveler. A few minutes later, a stealthy “random person” swoops in, snatches the card, and disappears faster than a bad punchline in a sitcom.
Within days, the bank account takes a dive, dropping coins in the range of $3,350 to $6,100-like a magician pulling a variety of treasure out of a hat. Total theft? Roughly $40,000, as Andrea admits later.
She calls JPMorgan Chase, files a police report, and the bank replies with the comforting refrain: “Don’t worry, we’ll fix it.” The next line… nothing.
“It was probably, all in all, $40,000 that was removed. And everyone I spoke to said, ‘Don’t worry, we will fix it. Don’t worry, we will fix it.’”
Two months pass. The trillion‑dollar lender is still holding on to that cash like a bank teller clinging to a forgotten savings bond. Andrea’s patience is thinner than the wire needed to hold a $10,000 bill.
In a turn of events that reads like a sitcom set-up, NBC New York rings up the bank, demanding answers. The quick fix? A spokesperson says: “We asked Chase to look into Andrea’s case and soon after-problem solved. A spokesperson telling us they are glad they could reconnect Andrea with her funds.”
And then, a letter arrives, confirming the reimbursement. The big question remains: did the money ever leave the bank’s vault, or was it just a laugh‑track of bureaucracy? The letter, like a punchline with no setup, leaves everything else in a mystery.
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2026-02-08 19:56