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Palmon: Survival: How to contact customer support service

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Title Guide: Connecting with Lilith Games’ Palmon: Survival Customer Service

In this article, we’ll walk you through the steps to contact Lilith Games’ customer support for assistance with your Palmon: Survival gameplay. Here, we have a captivating open-world strategy survival and crafting simulation where you tame adorable creatures called Palmons, uncover their hidden talents, battle other monsters, and utilize their unique abilities such as starting fires, generating electricity, and more. Let’s get started!

1. Access the game settings:
– Launch your Palmon: Survival app on your preferred device.
– Tap the gear icon (usually located in the main menu or settings tab) to access the Game Settings.

2. Contact Customer Support:
– Navigate to the “Support” or “Help” section within the game settings.
– Select the option that best describes your issue, such as technical troubleshooting, billing questions, or general inquiries.
– Fill out any required fields, including your username and a detailed description of the problem you’re experiencing.
– Submit your request and wait for a response from our dedicated customer support team!

3. Additional options:
– If you prefer communicating via email, you can reach out to us at [support@lilithgames.com](mailto:support@lilithgames.com). Include your username and a brief description of the issue in the subject line for quicker assistance.
– For more urgent matters, consider reaching out to us on our official social media channels such as Facebook or Twitter. Our team will do their best to respond promptly.

We hope this guide helps you connect with our customer support and resolve any issues that arise during your Palmon: Survival adventure! Enjoy the game!

For newcomers to the game, we’ve prepared a Beginner’s Guide to give you a solid foundation. Don’t forget to explore our guide on redeeming codes, which could net you some valuable bonuses during your journey.

How to Contact Palmon: Survival customer support

In January 2025, a fresh game titled Palmon hit the market. Given its recent release, you may encounter some challenges while playing. Don’t fret! If you run into any in-game hiccups, feel free to contact the game’s customer support team via the in-game help function or their official social media platforms or email for assistance.

How to Contact via in-game customer service option

Follow these steps if you want to contact the customer service team through the in-game option:

  • First, launch the game on your mobile device.
  • Next, tap on your player profile, located in the top left corner of the screen.
  • This will open your player profile, where you will find options like Settings, Rankings, Stats, and more.
  • Now, tap on the Settings menu.
  • It will pop up the Settings menu, featuring various options.
  • In the Settings menu, tap on the Support option.
  • You will be redirected to the Customer Support section.
  • There, you can access self-service options like Mute Appeal, Ban Appeal, Violation Report, and Account Center. You can also go through the general articles, or connect with customer support.
  • Tap on the Customer Support option, located at the bottom right, if the articles don’t address your issue.
  • You can now address your issue to the bot, or tap on Player Support if it is still not resolved.
  • A real Customer support representative will assist you with your issue and provide further help required.

How to Contact Customer Support through the Official Website

Should the earlier solutions not resolve your issue, feel free to reach out to our support team through the email address provided within the official app, specifically at palmonsurvival-service@lilithglobal.com. Unfortunately, our website does not currently provide a direct support service.

How to Contact the Developer team directly

If you’re encountering problems and prefer to speak directly with our Developer team, feel free to connect with them via the game’s official social media platforms. You can find us on the Palmon: Survival’s X account (previously known as Twitter), or join our Discord Server for additional help and guidance.

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2025-02-09 21:11

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