
Story Highlights
- Contact the support team of Tree of Savior: NEO via in-game menu, email or website in case you need help.
- Fix bugs, login issues, or error by submitting tickets with your game details.
- Reach support through social platforms for fast community help.
Effortlessly Reach the Tree of Savior: NEO Official Support Team
Tree of Savior: NEO, the latest anime-style open-world fantasy MMORPG from NEOCRAFT LTD., has been captivating players since its recent debut. With a surge in users, contacting the game’s support team has become increasingly important. In this guide, I will walk you through a simple and stress-free process to connect with the Tree of Savior: NEO official support team!
How to Contact Tree of Savior: NEO Customer Support
The mobile version of “Tree of Savior: NEO” has just been released, and since it’s a brand new game, there might be some issues while playing. Don’t fret! If you encounter any in-game difficulties, feel free to reach out to the official customer support team. You can connect with them via the in-game chat, their official website, or by sending an email.
How to Contact via the In-Game Customer Service Option
Hey there, fellow gamer! If you run into any hiccups during gameplay, here’s what I do to reach out for help: Simply click on the in-game support option, and voila! You’re one step closer to resolving your issue. Happy gaming!
- Open the game and stay at the loading menu.
- Tap on Customer Service at the top-left corner.
- From there, you can submit a ticket describing your issue in detail.
- Attach screenshots if needed, and include your character name/in-game name, server, and user ID for faster resolution.

How to Contact via the Tree of Savior: NEO official website
If you’re still encountering problems after reaching out to customer support through the in-game feature, don’t hesitate to get in touch with the developers directly via their official email or website. They will respond to your query within 24 hours on any weekday.
If you continue to experience difficulties following your interaction with customer support within the game, feel free to message the developers using their email or website instead. They guarantee a response within 24 hours during business days.

How to Contact the Developer Team Directly
Should you encounter further difficulties and require help from our developers, feel free to connect with them via the game’s official social media platforms. You can find them on Facebook, Twitter (X account), or our dedicated subreddit for additional aid and guidance.
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2025-08-17 15:12