Games

Top Goal: Soccer Champion: How to contact customer support service

BBG News

Title Game: Top Goal Soccer Champion, developed by the creators of the widely recognized football management game Top Eleven: Become a Football Manager from Nordeus, is an online football experience where you can construct your dream team, engage in PvP battles, and dominate leaderboards. As its player base continues to expand, many enthusiasts are searching for ways to connect with the developers while seeking solutions to in-game problems. To assist you in this endeavor, my article will offer guidance on how to get in touch with the customer service support team in Top Goal: Soccer Champion and resolve any issues that may arise during gameplay.

While striving for the Top Aim: Soccer Championshiplip>, the game offers an exhilarating soccer journey; however, certain players might encounter challenges such as in-game glitches, account difficulties, or payment-related hiccups. To guarantee a seamless gaming ride, the developers offer customer service to help address these issues.

How to contact Top Goal: Soccer Champion customer support 

Often, the support team addresses numerous commonly asked questions on their main site. However, there may be instances where your inquiries don’t align with those, making it essential to reach out to them directly for assistance.

Here are three methods to get in touch with Top Goal: Soccer Champion’s customer service team:

1. Use the in-game support feature for assistance.
2. Navigate to the official website of Top Goal: Soccer Champion for help and information.
3. Engage with the developers, Nordeus, on their social media platforms for support.

How to Contact via in-game customer service option

Follow these steps if you want to contact the customer service team through the in-game option

  • Open the Top Goal: Soccer Champion app on your device.
  • Navigate to the Settings menu, found in the top-right corner of the home screen.
  • Look for the Help & Support and click on it.
  • This would redirect you to the FAQ section. You will find that the Developers have already addressed the Frequently Asked Queries about redeem codes, in-game bugs, account-related issues, payment-related issues, and various other categories.
  • Simply click on the applicable category that best reflects your issue to identify it among the issues covered by these categories in the top row. Scroll through the list of questions that appear below the category and click on the drop-down arrow icon of the appropriate question to check the items. You can also use the search bar for a more precise description.

Reporting a Bug

Should you continue experiencing problems or encounter any game bugs, please reach out to our Technical Support team through the chat function available on the very same FAQ (Frequently Asked Questions) page.

  • When you scroll down the FAQ section, you will find a button at the bottom in which you have Chat with Us option. Entering that, you will be prompted to a chat page.
  • After a while, Chatbot Support will contact you, where you can place your queries. Some questions have answers as preset and will help in resolving common queries.
  • In other cases, type out your issue in detail out there. You will be required to enter the necessary details requested before you can connect to the support team.
  • Based on your description, the developer team will send you the required support personnel to this chat as soon as possible. Make sure that you do a follow-up in this section to not miss out on their reply.

How to Contact the Developer Team Directly

Should you encounter any lingering problems and wish to communicate with the developers directly, feel free to connect with them via the game’s official social media platforms. You can find us on our Nordeus X account (previously known as Twitter) or keep up with us on Facebook for additional help and guidance.

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2025-02-22 09:11

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