StoneAge: Idle Adventure: How to contact customer support service

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Story Highlights

  • Learn how to contact StoneAge: Idle Adventure Customer Support.
  • Get the Official Social handles of StoneAge: Idle Adventure.

StoneAge: Idle Adventure is a new role-playing game (RPG) where you collect pets, brought to you by Netmarble. It’s based on the popular StoneAge franchise and features pets many fans will recognize. This guide will show you how to contact customer support and get help with any problems you encounter while playing.

If you’re just starting the game, don’t forget to read our article about Redeem Codes to get free items and rewards!

How to Contact StoneAge: Idle Adventure Customer Support

StoneAge: Idle Adventure came out this week, so it’s normal to find some bugs or issues. Don’t worry, though! You can get help with any problems by contacting the game’s support team through the in-game help feature, their social media pages, or by sending them an email.

How to Contact via the in-game customer service option

Follow these steps if you want to contact the customer service team through the in-game option:

  • First, launch the game on your mobile devices.
  • Then, tap on the menu option located in the middle of Adventure and Battle section.
  • Now, tap on the cog wheel icon which is the in-game Settings.
  • After that, select Account.
  • Here, you’ll find the Customer Service option, so simply select it.
  • You’ll get the in-game customer support.
  • Here, you can check the FAQ, and other sections like Account, Payment, and more to find a solution to your issue.
  • Or tap on Report/Bug to report any issue or bugs.
  • After that select either Reporting or Reporting Bugs and then Contact Customer Support.
  • Now, select the Category, and provide your Account ID, Name, Server, along with Date and Time of the issue.
  • Now provide a title and a detailed description of the issue.
  • You can also submit a screenshot or video for more clarity.
  • Finally, enter your Email and tap on Submit.

How to Contact via the StoneAge: Idle Adventure official website

If you’re still having trouble after trying the steps above, visit our official forum. Look for the “Customer Support & FAQ” section – clicking it will take you to our customer support page, where you can follow the same steps as before to get help.

How to Contact the Developer Team Directly

If you’re still having trouble, you can contact the developers directly through the game’s official social media pages, such as X (Twitter) and Facebook.

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2026-03-04 19:41