Sonic Rumble: How to contact customer support service

by

Sonic Rumble is a fun, easy-to-play party game from SEGA and Rovio, and it’s the first time you can play a multiplayer party game with Sonic characters! This guide will show you how to get in touch with customer support and fix any problems you have while playing.

How to Contact Sonic Rumble Customer Support

Sonic Rumble is brand new, so it’s expected that you might run into a few problems while playing. Don’t worry, though! If you need help with anything in the game, you can reach out to the support team through the in-game help feature, on their official social media pages, or by sending them an email.

How to Contact via the in-game customer service option

Follow these steps if you want to contact the customer service team through the in-game option:

  • First, launch the game on your mobile device.
  • Next, tap on the three horizontal lines at the top right corner to open Settings.
  • There, select Settings from the list that includes Mailbox, Leaderboards, and more.
  • Now, tap Open next to the Support option.
  • You’ll be redirected to the customer support page.
  • You can browse through sections like Popular articles, Account Support, Technical Issues, and more.
  • Just scroll down and tap on Chat with us.
  • Now, choose your issue type from options like Gameplay issues/Report a bug, Purchases, Account Support, Feedback, and Others.
  • For instance, to report a bug, select Reporting a Bug and continue there.

How to Contact via the Sonic Rumble official website

If you’re still having trouble after trying those steps, you can visit their website. But it’s the same page you already saw, so it’s better to email their app support team instead.

How to Contact the Developer Team Directly

If you’re still having trouble, you can contact the developers through the game’s official social media. Try reaching out on X (formerly Twitter), Facebook, or by joining their Discord server for help.

Read More

2025-11-08 19:11