Shadowverse: Worlds Beyond: How to contact the customer support service

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As a gaming enthusiast, I’ve been absolutely captivated by Shadowverse: Worlds Beyond, a visually stunning, strategy-rich collectible card game designed by the masters at Cygames. This game offers an extensive deckbuilding journey, whether you’re constructing a relentlessly aggressive Forestcraft deck, diving into the story mode, or fighting your way up PvP rankings. However, in even the most finely-tuned games like this one, issues such as bugs, connectivity glitches, or missing rewards can occasionally pop up.

If an issue arises, rest assured as there are several avenues available for you to connect with the support team of Shadowverse: Worlds Beyond. This comprehensive guide will lead you step-by-step through every authenticated method to contact their customer service.

How to Contact Shadowverse: Worlds Beyond Customer Support

How to Contact via the In-Game Customer Support Option

When you encounter difficulties in the game, such as loss of progress, transaction troubles, or performance glitches, this is the most straightforward method for seeking assistance.

To use the in-game support:

  • Tap the Menu icon in the top-right corner of the screen.
  • From the dropdown, tap on Add. Menus.
  • This opens up additional menus.
  • Next, tap Contact Us to open the support menu.

Here’s what to do next:

  • Tap on Contact Us, and you’ll be redirected to the support site.
  • Fill out the form with accurate information such as your player ID, device model, OS version, and a clear description of the problem.
  • Include screenshots if the issue is visual.
  • Submit after filling out your complaint.

How to Contact via the Shadowverse: Worlds Beyond Official Website

Hey there, fellow gamer! If you’re running into some trouble with the in-game customer support – say, login problems, a pesky crash bug, or even losing your account – don’t fret! You can still find help by swinging by the official Shadowverse: Worlds Beyond support site. Here’s how to get in touch with them:

1. Navigate to the official website (Shadowverse: Worlds Beyond support site) using your preferred web browser.
2. Look for the ‘Contact Us’ or ‘Support’ option, usually found at the bottom of the page or in the main menu.
3. Fill out the necessary details like your name, email address, and a brief description of the issue you’re facing.
4. Hit send, and patiently wait for a response from their supportive team.

Good luck, and keep gaming!

  • Visit the game’s official website.
  • Scroll to the bottom to find the Contact Us & FAQ option.
  • Submit a query using the online form or find detailed help guides.

How to Contact the Developer Team Directly

Instead of strictly using formal support channels for technical issues related to Shadowverse: Worlds Beyond, feel free to connect with the Cygames team through their social media platforms for quick queries, reporting bugs, or engaging in community discussions. The game is published by Cygames Inc., and you can also reach out to the developers via their official email address, X (previously known as Twitter), or Discord server for additional help.

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2025-08-25 03:11