Games

Racing Master: How to contact customer support service

BBG News

Title Game: Racing Master

Racing Master is an exhilarating real-time racing simulation game, created by NetEase Games. To emerge victorious as a racing champion, immerse yourself in a universe brimming with stunning automobiles and strive to cross the finish line first. The game offers an engaging narrative, breathtaking landscapes, and, above all, top-tier racing action. With its recent release, there’s a growing demand for comprehensive Racing Master Customer Support.

Racers agree that Racing Master offers an exceptional racing experience, but it’s important to note that there are several technical issues that the developers need to address. Given that the game is brand new, it’s understandable that players might encounter problems such as lagging, in-game bugs, complications with in-app purchases, and account binding challenges. Additionally, users may experience server problems from time to time.

How to Contact Racing Master Customer Support

The Racing Master team has already addressed many questions you’ve had via their main site. Yet, if there are any lingering concerns that require assistance, feel free to reach out to Racing Master customer support for help.

Here are two methods to get in touch with Racing Master’s customer support:

1. Reach out to their support team by utilizing the customer service option provided on their platform.
2. Connect directly with them through their official social media accounts.

Additionally, they have a user-friendly website where you can ask questions or learn about updates.

How to contact via in-game Customer Service Option

Initially, start the game on your chosen devices. Once the primary screen appears, follow these steps I’ve outlined:

OR

First, turn on the game on your preferred devices. When the main screen is displayed, proceed with the actions I’ve described below:

  • Find the Menu icon on the right-hand side of the screen.
  • Then, click on the Settings option.
  • After the settings window opens, go to the Support icon in the Display section of the settings.
  • Once you open the Customer Service page, choose the category that best describes the problem you’re facing. The options include: Bug Report, Account Issue, Crash/Lag Problems, and Suggestion.
  • When you choose a particular category, the customer service AI automatically asks you to provide certain details regarding your issue. The developers have also mentioned any note precautions in case it’s necessary.
  • At the end of each category text, you’ll notice a tab that links you to the Customer Service Center window.
  • You’ll immediately be connected to the service centre of the game, and you can freely convey whatever issue you’re facing. Just type out your issue and hit Send.
  • You’ll receive an auto-reply from the Racing Master customer service and your problem will be addressed certainly within less time.

How to contact the Developer Team directly

Instead, you might want to attempt reaching out to the creators of Racing Master by using their social media accounts. Their official Twitter account is @RacingMasterEN.

Additionally, you might discover answers to your questions among other players in their Discord community. Moreover, their official Facebook page is another resource for information. However, it’s worth noting that the game’s official website serves as a primary source of comprehensive details about the game and any future updates associated with it.

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2025-04-06 17:11

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