Pokémon Friends: How to contact customer support service

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The new title from The Pokémon Company is called “Pokémon Friends,” which functions as a charming puzzle game. With over 1,200 challenges to conquer, you can design your own cozy room with decorations and much more. This guide will walk you through reaching the customer service support team to resolve any in-game issues you encounter. For those new to Pokémon Friends, our “Redeem Codes” article provides a way to collect free items and rewards.

How to Contact Pokémon Friends Customer Support

The new game Pokémon Friends has just been introduced. Given its freshness, it’s understandable if you run into some issues while playing. Don’t worry, though! You can always reach out to the game’s customer support team for assistance with any in-game difficulties. You can do this through in-game customer support, their official social media platforms, or by sending an email directly.

How to Contact via the in-game customer service option

Follow these steps if you want to contact the customer service team through the in-game option:

  • First, launch the game on your mobile device.
  • Next, tap on the gear icon located at the top right corner of the loading screen.
  • Here, select Support from the available options.
  • Tap on the Support Website button.
  • You will be redirected to the Customer Service page.
  • Here, you’ll find FAQs covering the game, How to Play, Paid Features, Data/Settings, and Potential Bugs.
  • If you still don’t find a solution after going through them, scroll down a bit.
  • Now tap on one of the Frequently Asked Questions and Content Information buttons. One is for players outside Asia, and the other is for those residing in Asia.
  • Fill in your details, including your Name, Email Address, Subject, and Region.
  • Provide a detailed description of your issue and add a file if you want to.
  • Click on Submit, and you are good to go.

How to Contact via the Pokémon Friends official website

In this game, when you navigate to the stated official customer support site, you’ll be directed to a similar page as detailed in the previous instructions. Once there, you’re free to explore frequently asked questions (FAQs) or follow the identical steps provided.

How to Contact the Developer Team Directly

Should you encounter any persistent problems and desire to reach out to our developer team personally, you can do so by sending an email to app-auto-reply@pokemon-support.com or addressing them directly at app-info-@pokemon.co.jp via email.

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2025-08-26 21:11