Metal Slug: Awakening: How to contact the customer support service

As a dedicated gamer with years of experience under my belt, I have always been captivated by the Metal Slug series and its exhilarating run-and-gun gameplay. So when Metal Slug: Awakening was released for mobile devices, I jumped at the opportunity to immerse myself in this iconic franchise once more.

Metal Slug: Awakening is the latest installment in the beloved Metal Slug series, recognized for its thrilling and fast-moving gameplay. Created by TiMi Studios and published by VNG Games and Tencent Games, this game is optimized for mobile platforms including iOS and Android. The creators of Metal Slug: Awakening value player input and can be contacted through multiple channels to address any concerns or issues you may have.

Maintaining its commitment to the original elements, Metal Slug: Awakening keeps the thrilling action and quick gameplay that fans are accustomed to. By effortlessly merging classic run-and-gun dynamics with advanced mobile gaming functions, it offers an engaging experience. For newcomers and veterans alike, explore my guides on getting started, character rankings, best weapons, and reward codes for Metal Slug: Awakening.

Maintaining the core elements of Metal Slug: Awakening, gamers can expect thrilling gunfire, vibrant graphics, and a wink to the past with its homage to the lively arcade era. Debuted in China to capitalize on the bustling mobile gaming sector, the game’s popularity led to its spread across Southeast Asia. As a result, players in this area can now immerse themselves in the heart-pounding gameplay and reconnect with the iconic run-and-gun style that is synonymous with the series.

How to Contact Metal Slug: Awakening customer support

Players with queries or in need of assistance can check out the FAQ section on the Metal Slug: Awakening official website for answers. For additional help, they can reach out to the game’s customer service team.

Two primary methods exist for seeking assistance in a game: First, you can utilize the built-in Customer Center feature, granting you instant help right within the game. Secondly, if the in-game support doesn’t suffice, players have the option to contact the developers directly through their website or official social media platforms.

How to Contact via in-game Customer service option

To get in touch with the customer support team in Metal Slug: Awakening, just follow these steps:

• Open the game on your device.
• Once the game loads, go to the Lobby.
• Tap the gear icon in the upper left corner for Settings.
• In the Settings menu, select the headset icon for Customer Service.
• Choose the correct region information.
• Select the category that matches your issue.
• Tap the submit button to send your inquiry.

Reporting an Issue

Here’s how to report an issue through the in-game Service Center:

• Pick the appropriate category for your question: Purchase, Account, or Game Inquiry.
• Clearly describe your issue.
• If it’s about a purchase, provide information about the item and your Account ID.
• Complete the form and click Submit to send your inquiry.

Once you’ve sent a query, the Customer Center Team will get back to you just as quickly through the ticket linked to your gaming account. You have the option to contact them directly as well by utilizing their social media platforms if necessary.

How to Contact the Developer team directly

Another option is to get in touch with the developers personally by messaging their official social media channels. For instance, SNK Playmore, represented by @SNKPofficial on Twitter, can be contacted for queries and help. Moreover, Metal Slug: Awakening maintains a presence on Facebook, specifically through its official page.

As a gamer, I can engage with the game’s community directly by joining their Discord server. There, I can get assistance from various admins who are always ready to help answer any questions I might have. Additionally, for those seeking more information, they can check out the official VNG Games website for the latest updates.

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2024-07-17 20:41