Mecharashi: How to contact the customer support service

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As a gamer immersed in the futuristic world of Mecharashi, I’ve been thoroughly enjoying this Sci-fi RPG from BlackJack Studio. The game boasts stunning visuals and intricate strategic gameplay that keeps me hooked. However, it seems like more and more players, including myself, have found ourselves needing to reach out to Customer Support since its launch.

While the game managed to incorporate all essential aspects typical of its genre, it’s clear that several problems require resolution from the developers. Players encounter difficulties such as in-game glitches, account troubles, and numerous other obstacles.

How to Contact Mecharashi Customer Support

The game’s official website already addresses many common questions through its support team. However, if you have any unanswered questions or concerns, feel free to reach out to our customer support, known as Mecharashi, at any time for assistance.

You have two methods to connect with the customer support team of Mecharashi. First, you can get in touch with them through the options available within the game itself. Alternatively, players can communicate directly with the developers at BlackJack Studio through their social media platforms.

How to Contact via the in-game customer service option

As an eager gamer, I’d be thrilled to dive into the game on my device! After the captivating home screen loads up, here are the simple steps I’ll follow:

1. Loading the in-game home screen.
2. Following the sequence of steps that unfold from there.

  • Tap on your Profile icon, located in the upper left corner of the game screen.
  • On the profile menu, you will find three navigable tabs: Customer Support, Gift Code, and Announcement. Switch over to the Customer Support tab from there.
  • This would take you to the Customer Support menu, which features two navigable tabs:FAQ and Personal Center. You will be on the FAQ page by default. Tap on the FAQ button under this page/section from there to view the answers to the pre-addressed questions. As of today, only the platforms on which you can play the game and the languages that are available to pick have been listed in this section.

Raising a support ticket

As a gamer, when I encounter an issue that requires assistance, here’s how I’d handle it: I’d be proactive and create a customer support ticket to get the solution I need. Here’s a simple way to do it:

1. Navigate to the ‘Support’ or ‘Help’ section on the game’s official website.
2. Click on ‘Submit a Ticket’.
3. Fill in the necessary details like my username, the problem I’m experiencing, and any additional information that might be helpful.
4. Hit ‘Send’, and wait for their response.

By following these steps, I can ensure my concerns are addressed efficiently!

  • While still under the FAQ section, tap on the email/message icon, encircled in blue, located at the bottom right corner of your screen.
  • This would take you to the ticket raising page, where the following inputs will be requested:
    • Question type (Choose the category of your issue from the options available)
    • Occurrence Date
    • Contact Information (Provide your email address)
    • A detailed description of your issue.
    • Issue screenshots (up to 3) for quicker assistance.
  • Once you have provided all the inputs sought, tap on the Confirm button to successfully raise the Support ticket.

As a devoted customer, I’m excited to let you know that our dedicated support crew will respond promptly to your email, using the address you’ve kindly shared with us. If further clarification is required or additional questions arise during their response, don’t hesitate to continue the conversation in the same email thread!

How to Contact the Developer Team Directly

An alternative method is to connect directly with the Developers at “BlackJack Studio” through their social media platforms. For instance, you can use the Twitter handle “@mecharashi”, which is the official account for addressing user inquiries from Mecharashi. It’s also beneficial to check out their Discord server, where a vibrant community of enthusiastic fans are always ready to assist in resolving your queries.

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2025-08-16 07:12