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Mandy Moore blasts Amazon for delivering a package to her in-laws’ burned-down home

BBG News

Mandy Moore expressed her disappointment to an Amazon delivery worker who delivered a package at her fire-damaged residence in Altadena, by saying, “Please improve your service.

The actor from “This Is Us” criticized the delivery company after they sent a package during the aftermath of the Eaton fire, which scorched over 14,000 acres across 36 days and resulted in 17 fatalities and the destruction of around 10,000 structures. Among those lost was her in-laws’ home, as Moore pointed out.

Improve your service, Amazon. Why was a package left at a house that no longer stands? This was my mother and father-in-law’s home. Shaking my head.” Moore shared this on Instagram stories, posting a picture of the package amidst the ruins at the demolished residence.

The spouse of a musician from the band Dawes, who is also a singer and actor, has joined others in speaking out against an online marketplace for still providing services to areas affected by fires, with images of confirmed deliveries being shared on social media platforms recently.

Entertainment & Arts

Celebrities such as Paris Hilton, Mandy Moore, Jeff Bridges, Mel Gibson, and Britney Spears are just a few examples of the numerous Los Angeles County residents who have been impacted by the devastating historical wildfires.

Steve Kelly, speaking on behalf of Amazon, admitted on Wednesday that they had extended an apology to Moore via a statement to The Times.

Kelly stated, “We’ve contacted Ms. Moore through Instagram to express our apologies and request additional details from her family for a thorough investigation into this incident. It has been communicated to those who work on our behalf to exercise caution, particularly in areas affected by wildfires, especially when delivering to a damaged property. Unfortunately, it seems that wasn’t followed here.

The actress who played leading roles in both “A Walk to Remember” and “The Princess Diaries” hasn’t spoken out publicly regarding Amazon’s announcement. Nevertheless, she recently shared another message about the fires through her Instagram posts.

Over the past month following the wildfires, Moore shared that she’s been grappling with survivor’s guilt and finding it challenging. She has been extending a hand, seeking assistance and direction on how to cope with this traumatic experience. In her own words, she mentioned that her mind and emotions feel profoundly shattered.

In Tuesday’s post, Moore mentioned that much like other residents in Altadena, she didn’t receive an evacuation alert as the wind-driven fires approached her neighborhood. Instead, it was a phone call from her brother-in-law at 6:45 p.m. on January 7 that prompted her and her family to leave quickly, using the colloquial phrase “get out of Dodge.

California

During the rapid advance of the Eaton fire, several regions received evacuation alerts and instructions ahead of time. However, in the center of Altadena – where all 17 confirmed fatalities took place – the evacuation commands were issued hours following the fire’s arrival.

She calmly made her way downstairs and informed her husband about what had happened. Without hesitation, we swiftly gathered our children (in their pajamas), our pet dog, and attempted to locate our three cats as the power failed. I’ll always remember Taylor struggling to figure out how to manually open our two small garage doors… in the terrifying 60 mph winds, as the sky displayed a deep red glow and ash swirled around us. We hastily traveled across town amidst fallen trees on the highway, seeking shelter at our cherished friend’s house. We settled the kids down, and then I quickly dashed to Target to buy a litter box and water, repeatedly refreshing the watch duty app. Throughout the night, we did this over and over – monitoring the evacuation zone as it crept closer to our 8-block radius. It wasn’t until 4 a.m. that it turned red. All the while, I was plagued by an unprecedented anxiety that made my stomach churn.

This week, Moore discovered that her Altadena house’s structure remains intact. However, since it’s close to the fire, almost all its contents are destroyed.

We won’t stay for too long since they’re sorting out and cleaning up the area, and rebuilding begins. I mention this because I’m finding it tough. Although we’re incredibly fortunate to still have the shell of a home, I can’t help but question if it’s our home anymore. My concept of what a home is seems to be changing,” she concluded.

Moore and Goldsmith hadn’t planned to relocate to that particular home until they unexpectedly discovered it during the COVID-19 pandemic in summer 2020. She later learned she was pregnant with her first child just two weeks after the house purchase closed escrow, and they spent four years restoring and renovating the property. They were about to finish the remodeling when the fires occurred, according to her statement.

Sports

Bill Plaschke, a sports columnist for the L.A. Times, finds himself feeling both thankful and remorseful, as his home in Altadena managed to survive while the surrounding area was devastated by the wildfire.

Moore clarified, “I’m not suggesting you should pity us more than someone else due to our circumstances. On the contrary, I’m deeply grateful – we’re incredibly fortunate! We’ve managed to secure temporary housing and the kids are content and safe. We’re even gathering back their lost books and toys. It’s not about who lost more or less; it’s about the shared reality that people across this town, irrespective of their professions or socio-economic status, have suddenly lost the familiar life they cherished. My empathy is with each one of them wholeheartedly. This place, our temporary home and the town itself, was once our dream, and I hope in time it will regain that feeling, even if it’s a slightly altered version.

Investigators have not yet pinpointed the cause of the Eaton fire, but footage of flames originating from a Southern California Edison transmission tower in Eaton Canyon on the night the blaze started has sparked suspicions that the utility’s equipment may have been responsible. Since the fire broke out, over 40 lawsuits have been filed against SCE by local residents.

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2025-02-13 01:01

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