Lost Sword: How to contact the customer support service

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The Exciting Sword Game is an engaging, speedy role-playing mobile app, brimming with stylish characters, spectacular moves, and abundant content to conquer, including the main narrative, dungeon raids, and player versus player arena duels. However, even the most brilliant sword can grow tedious at times, and whether you’re trapped on a loading screen, missing prizes, or encountering a battle glitch, there’s always a remedy.

In encounters where you face a challenge, the most effective approach is often seeking assistance from the customer service team associated with the game. This guide for ‘Lost Sword’ will demonstrate various authentic methods to connect with support, the type of details to share, and useful strategies to ensure a swift resolution to your concerns.

How to Contact Lost Sword Customer Support

How to Contact via the In-Game Customer Support Option

As a dedicated gamer, I found a hiccup in my gaming experience. Here’s a quick guide on how I’m reporting this issue or sending a support request for help:

1. Navigate to the game’s official website or platform where I usually interact with the developers (like Steam for PC games).
2. Look for a ‘Support’, ‘Help’, or ‘Contact Us’ section.
3. Fill out the necessary details like my username, email address, and a clear description of the issue I encountered.
4. If possible, provide screenshots or videos to help illustrate the problem.
5. Click ‘Submit’ and wait for their response. It’s important to remember that they work hard to ensure the best gaming experience possible!

  • Launch Lost Sword and allow it to fully load to the main screen.
  • Tap on the menu icon located in the top-right corner of the screen.
  • In the main menu, select the Customer Support icon. It is shaped like a smiley face with a headphone on it.

From there:

  • After clicking the customer support icon, you’ll be redirected to your mail (Gmail).
  • Your username, game ID, and device info will be filled out automatically.
  • Next, draft your complaint as best as you can, with screenshots when possible.
  • Click on send afterwards.

How to Contact via the Lost Sword Official Website

As a gamer, when I visit the Lost Sword’s official site and can’t seem to locate any FAQ section or Customer Support option, I don’t have to worry as they still make it easy for me to get in touch with them. At the very bottom of the website, you’ll find an email address and a contact form that I can use to reach out directly.

How to Contact the Developer Team Directly

In a less formal manner,

Apart from reaching us directly, you can connect with our team through social media platforms or the developer channels. Although this isn’t traditionally considered a primary support method, it’s a speedy way to get the help you need. The game “Lost Sword,” which is published by “Wemade Connect,” offers assistance via their official email address, X (which was previously known as Twitter), or their Discord server for additional support.

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2025-08-24 19:12