Girls Frontline Fire Control: How to contact Customer Support Service

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Darkwinter Software Co., Ltd. has just launched Girls’ Frontline: Fire Control. This new game, set in the world of Girls’ Frontline, combines fast-paced shooting action with strategic team management. It relies heavily on teamwork and plays similarly to hero shooter games. If you need help, here’s how to reach customer support for Girls’ Frontline: Fire Control.

How to Contact Girls Frontline Fire Control Support

We’ve already answered many common questions about Girls Frontline Fire Control on the official website. If you can’t find what you’re looking for, our customer service team is available anytime to help with your questions.

You can get in touch with Girls Frontline Fire Control’s customer support in three ways: through the in-game help feature, on the game’s official support website, or by contacting the developers, Darkwinter Co., Ltd., directly on social media. When you reach out, please have your Account ID ready – you may need to provide it.

First Option: the in-game Customer Service Option

First, start the game on your device. After the home screen appears, follow these instructions:

  • Hit the Gear icon on the bottom left of your screen
  • From the drop-down list that appears at the top of your screen, tap on the account option.
  • From under the Account tab. Navigate to the Customer Service button next.
  • Now, from there, you can choose from the options of what problem you are facing and would like to get solved.

Raising an Inquiry

If you’re still having trouble after checking the Customer Support section, you can contact our Support team directly. Here’s how to submit a request:

  • Now, if you can’t see an option that can help your problem, click on Customer Support on the Top Right of your screen.
  • From the list of options that show up, start by filling in the description of your issues in the given space.
  • Then provide your time and date of the issue you faced.
  • Don’t forget to describe how you got the issue and what steps you took to make it happen
  • Lastly, provide a picture of your issue and upload it to the upload image section, press submit, and wait for someone to contact you back (2-3 business days).

Option 2: Contact via the official Discord Server

You can join our Discord server by clicking this link, or through the game itself. Once the game’s home screen appears, follow these instructions:

  • Hit the Gear icon on the bottom left of your screen.
  • From the drop-down list that appears at the top of your screen, tap on the account option.
  • From under the Account tab, click on the Official Social Media option on the top left of the screen.
  • Then once you are in, Head to the Support section and from there #bug-support channel and drop your inquiry there.

Option 3: Contact via Official Media Handles

A simple solution is to contact the developers at Darkwinter Co., Ltd. through their social media. You can reach them on X (formerly Twitter) at @GFLFIRECONTROL, the official account for Girls’ Frontline Fire Control, to get your questions answered.

Stay updated and connect with Girls’ Frontline Fire Control on their official Facebook page. For help with any questions, we also recommend joining their Discord server, where a dedicated community is ready to assist.

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2026-01-04 16:12