Games

Girls Frontline 2 Exilium: How to contact the customer support service

BBG News

As a seasoned gamer with over two decades under my belt, I’ve seen it all – from the rise and fall of gaming giants to the evolution of gameplay mechanics that would leave ancient civilizations scratching their heads. Recently, I’ve found myself immersed in the strategically intriguing world of Girls’ Frontline 2: Exilium, a mobile strategy RPG that’s been causing quite a stir among gamers worldwide.

Girls’ Frontline 2: Exilium represents a strategy role-playing game developed by MICA Team. This sequel was released for both Mobile and PC platforms, initially in China last year and globally more recently. The game showcases an innovative turn-based tactical role-playing system where players control a team of 4 to 5 T-Dolls, completing objectives such as reaching designated locations, extraction from combat zones, or eradicating enemies. In the wake of its debut, requests for assistance from Girls Frontline 2 Exilium Customer Support have grown steadily in number.

Despite the game providing the essential elements for its genre, it’s clear that developers need to address several problems reported by players. These issues include in-game bugs, account problems, and concerns about in-app purchases. Our aim is to ensure a seamless gaming experience for everyone, free from bothersome glitches. Here’s a simple step-by-step guide on how to contact the customer support team of Girls Frontline 2 Exilium:

How to Contact Girls Frontline 2 Exilium Customer Support

For commonly asked questions about the game “Girls Frontline 2 Exilium”, our support team has already provided answers on the game’s official website. However, if you still have unresolved queries, feel free to reach out to our customer service team who are available around the clock to assist you with your gaming inquiries.

You have two methods to get in touch with the Girls Frontline 2 Exilium customer service. Players can connect through the game’s built-in support options, or they can directly message the developers at Sunborn Network Technology using their social media platforms.

How to Contact via in-game customer service option

Start the game on your gadget.

  • Tap on the Headset/Customer Support icon located at the left-hand side of the game’s title screen.
  • This would take you to the Game’s Customer Support Center. You will be asked to select the category of your inquiry from the below-mentioned categories.
    • Account issues
    • Top-up Issues
    • Bug Feedback
    • Comments and suggestions
    • Complaints and reports
    • FAQ
    • Data Protection Rights
  • Navigate to the category that best describes your issue, by tapping on it. This would take you to an FAQ page dedicated to all types of pre-known issues about that category. Simply scroll up and down to read the answers to all the questions/queries addressed under that category.

Raising a ticket

If you’re still experiencing problems or if your question isn’t answered in our Frequently Asked Questions (FAQ), please submit a support request following these steps:

  • While still on the Customer Support Center menu, navigate to the Customer Support option located at the upper right corner of the menu screen.
  • Once on the Contact Customer Support Page, you will be asked to provide the below inputs:
    • A detailed description of your query/issue
    • Date and time when your issue occurred
    • A detailed description of your operation steps, before and after the issue occurred.
    • Pictures from your issue (not more than 3)
  • Once you have provided all the inputs requested, tap on the Submit button to successfully raise an inquiry.

How to Contact the Developer Team Directly

EXILIUM-EN. Alternatively, you could also reach out to the team via the Official Facebook Page of Girls Frontline 2 Exilium. For a more interactive experience, consider joining their Discord server, where an active community of fans are always ready to assist with any queries.

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2024-12-23 09:11

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