Games

Game of Thrones: Kingsroad: How to contact customer support service

BBG News

Game of Thrones: Kingsroad, developed by Netmarble, is an expansive role-playing game set in the world of Westeros, announced back in November 2022 and released in May 2025. The game offers a vast open-world map brimming with tension and adventure.

Just passed a little over a month since the game of Thrones: Kingsroad hit the market, and players are encountering numerous challenges – in-game and out. As a result, t Kingsroad customer service for assistance.

How to contact Game of Thrones: Kingsroad Customer Support

Just a heads-up, the new game is out but there are some glitches that might affect your experience. Don’t worry though, as I’ve outlined three methods for you to get in touch with customer support to sort things out:

1. Email Support at [support_email]
2. Contact them via live chat on the official website
3. Give them a call at [phone_number]

Hopefully one of these options works best for you!

How to contact via the in-game Customer Service option

Follow the steps given below to contact the customer service team through the in-game option:

  • Open the game and click on the Menu Icon on the top right.
  • Select Options, and there will be a lot of submenus. Skip them and look for the Service options.
  • From the Service option, you will find the Support option. Click on it.
  • And it will take you to the official website’s support center, where you will navigate the options and select the one that fits perfectly for you.

How to contact via the official website

To contact the official support team, another option aside from direct communication, you can navigate to their official website instead. They’ve set up a specialized support center for all their games, including Game of Thrones: Kingsroad. Here’s a simple guide on how to access it:

1. Visit the official website.
2. Look for the ‘Support’ or ‘Help’ section.
3. Within that area, you should find a list of games.
4. Locate Game of Thrones: Kingsroad on this list.
5. Click on the title to access its dedicated support center.
6. From there, you can submit your issue for assistance.

  • Visit the official support website of Netmarble.
  • Select Game of Thrones: Kingsroad.
  • There are a lot of options that you will see. Just head to your topic where you’re facing issues.

This feature is really convenient since it offers personalized assistance along with it. To make use of this, locate the direct support options provided and submit a report containing all necessary details. You’re also welcome to attach relevant files if needed. Please provide your email address so they can notify you once your issue has been addressed.

How to Contact the Developer Team Directly

As a gamer, I can reach out to the game officials directly using their social media handles. These platforms serve as my go-to support system. If I run into any troubles or have questions, I can simply shoot them a message through these official channels on Twitter, Facebook, or Instagram.

I’ve gathered all the links below for multiple approaches to connect with the developers. However, if you’re interested in direct communication with moderators and developers, I recommend joining our Discord server. There are various methods to seek assistance from the community, including reporting bugs or addressing your concerns.

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2025-07-07 23:11

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