Foundation: Galactic Frontier is a sci-fi strategy game developed by FunPlus International AG, based on the world of Isaac Asimov. This guide will show you how to contact the game’s customer support team and get help with any problems you encounter while playing.
How to Contact Foundation: Galactic Frontier Customer Support
Foundation: Galactic Frontier just launched, so it’s normal to experience some issues as the game gets settled. Don’t worry! If you run into any problems while playing, you can get help from the customer support team through the in-game system, on their official social media pages, or by sending them an email.
How to Contact via the in-game customer service option
Follow these steps if you want to contact the customer service team through the in-game option:
- First, launch the game on your mobile device.
- Next, tap on the small head-shaped icon with a headphone for in-game customer support.
- Then, fill in the required details, including your UID, the time the issue occurred, and a brief description of the problem.
- If you’ve any relevant screenshots, make sure to attach them too.
- Lastly, give your Device Info.
- Click Submit, and you’re all set.
How to Contact via the Foundation: Galactic Frontier official website
If you’re still having trouble after trying the steps above, you can visit the official website. However, it doesn’t offer direct customer support. Instead, try visiting the FunPlus official website, scrolling down, and clicking on ‘Customer Support’, or simply send an email to the app’s support team.
How to Contact the Developer Team Directly
If you’re still having trouble, you can contact the developers through the game’s official social media. Try reaching out on X (formerly Twitter), Facebook, or by joining their Discord server for help.
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2025-11-04 07:41