eFootball 2025: How to contact customer support service

As an avid gamer who has been playing eFootball 2025 for quite some time now, I must say that this game has been nothing short of a rollercoaster ride! The excitement of the new features, the thrill of the matches, and the frustration of technical glitches – it’s all part of the package.

eFootball 2025, without a doubt, stands among the top mobile football games available today, and with recent updates come fresh additions like the introduction of Cooperative Play Mode and My League. These updates have given added worth to acquiring top-notch players and managers. The developers are consistently introducing new content to keep fans engaged. Lately, there’s been an increase in the need for contacting the Customer Support team within eFootball 2025.

Despite the franchise offering an incredibly immersive experience of this beloved sport, there are several aspects that require attention from the Developers. Numerous fans have encountered various problems such as game glitches, trouble restoring lost accounts, difficulties transferring data, issues with online games, and complications regarding in-app purchases.

How to contact eFootball 2025 customer support 

On Konami’s official site, their support team has addressed numerous commonly asked questions. However, for those who still have unresolved concerns, feel free to reach out to the eFootball mobile customer service team at any time – they are always ready to assist with player inquiries.

There are three methods for reaching out to the eFootball Mobile customer support team: Players have the option to do so directly from the in-game menu, through the official website, or by contacting the developers on their social media accounts.

We want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs. The customer support team is available to contact anytime to resolve the queries and issues of users. Here is a step-wise guide to reaching the eFootball 2025 customer support team if you face any issues.

How to Contact via in-game Customer Service Option

Launch the game on your device. Once the in-game home screen has loaded, adhere to the steps below:

• The Home Screen of eFootball mobile has 4 tabs: the Home tab, the Missions tab, the Shop tab, and the Extras Tab. Scroll through the Extras Tab and open the Support Menu to access the support options.
• In the Services and Info menu, you have the option called General Contact which you need to click to further proceed. You will find that the developers have already answered many Frequently Asked Queries. To read those, you need to tap on FAQ and choose the category of your query from the options listed. Select the one that is relevant to your issue to read the Frequently Asked Queries falling under that category.

• If your query is still unresolved or something different, you must fill in the Inquiry Form.

Steps to fill the Inquiry Form

• It would redirect you to the Inquiry Webpage. In General, the following details will be asked of you:
  • Your Owner ID.
  • Owner Name.
  • Your Email Address.
  • The type of your Inquiry.
  • A detailed Description of your Inquiry for better assistance.
  • Miscellaneous details based on the category you have chosen.

Note: Our Developer Team typically won’t respond directly to your emails regarding reported issues. However, if many users encounter the same problem, they might address it by sending an in-game message once resolved, or they may fix it without any prior notice. If the issue continues for over two weeks, you can either resubmit a new inquiry or respond to the Customer Satisfaction Survey that we send to your email.

How to Contact via the Official website

Instead, consider navigating straight to the Konami’s official support page. There, you’ll find the customer service option, which can serve as a backup if you experience login issues or are unable to utilize the in-game support feature.

• Visit the eFootball 2025 Official Website. You will have multiple options to choose here. To read the answers to the FAQs, choose the FAQ option. To fill in the Product Inquiry Form, choose Submit a Ticket.
• Tap on the Online Support option present at the top right of the webpage next to the Download option that you are re-directed to. Tap on the Inquiry option next once you hover on the same option. You need to fill in the following details:
  • In-game User ID and Username.
  • Your Email Address.
  • Subject of the Ticket.
  • Type of your Inquiry (Choose Video Game Inquiry).
  • Platform on which you play.
  • Your current location.
  • Language Preference.
  • A detailed Description of your issue.
  • Relevant Screenshots of your Query.

• Once you are done with the inputs tap on Send to successfully raise a ticket.

How to Contact the Developer team directly

One alternative strategy could be to contact the game Developers directly. You can also interact with the team through their social media platforms, such as @play_eFootball, which is dedicated to addressing player concerns on Twitter. Additionally, exploring the various unofficial Discord servers can lead you to a community of enthusiastic fans who are more than willing to assist in resolving individual issues.

To stay informed about the latest Mobile Gaming news, consider joining our WhatsApp chat group, Telegram channel, or Discord community. Additionally, keep up with us on Google News, Instagram, and Twitter for immediate updates.

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2024-11-19 12:11