E.T.E Chronicle: How to contact customer support service

by

As an avid fan, let me share some insights about my favorite game, the “E.T.E Chronicle” – a captivating Role Playing Game (RPG) brought to us by CHENS GLOBAL LIMITED. In this mesmerizing world, I get to gather diverse mechanical women, each equipped with extraordinary abilities. I pilot these mech girls and engage in thrilling battles across different terrains – air, sea, and land! This “E.T.E Chronicle Customer Support Guide” is here to help you connect with the support team and swiftly resolve any in-game challenges you might encounter.

How to Contact E.T.E Chronicle Customer Support

On March 13, 2025, E.T.E Chronicle was officially released on mobile devices. Since this game is fairly new, it’s perfectly understandable that you might experience some hiccups during gameplay.

Rest assured, if you encounter any issues while playing the game, feel free to reach out to their customer service team using the in-game support, their social media platforms, or by sending them an email for assistance with your in-game challenges.

How to Contact via the in-game customer service option

Follow these steps if you want to contact the customer service team through the in-game option:

  • First, launch the game on your mobile device.
  • Next, tap on your profile icon in the top-left corner.
  • Now, select User Services from the menu.
  • You will find various options here, like Delete Account, Customer Center, and more.
  • Tap on Customer Center to continue the process.
  • You will be redirected to Gmail, with the support email address already filled in.
  • There, describe your issues properly and attach any relevant screenshots.
  • Now send the mail and wait for a response.

How to Contact via the E.T.E Chronicle official website

If the problem persists after trying the earlier methods, another option is to head over to the game’s main site, navigate to the bottom, and click on “Contact Us” for further assistance.

How to Contact the Developer Team Directly

If you’re encountering troubles and wish to speak with the developers directly, feel free to connect with them through the game’s main social media platforms. You can find us on our Facebook page, Twitter account, or engage in discussions on our Discord server. These channels are perfect for additional help and support.

Read More

2025-05-10 23:38