Dream League Soccer 2025: How to contact the customer support service

Dream League Soccer 2025: How to contact the customer support service

As a seasoned gamer who’s played Dream League Soccer for years, I can confidently say that this latest version, Dream League Soccer 2025, is nothing short of a game-changer. The blend of management and player roles, the addition of legendary players, and the constant updates have kept me hooked. However, like any other game, it’s not without its glitches.

From the house of First Touch Games, Dream League Soccer 2025 is the latest version of the famous mobile soccer series. The game asks users to play a dual role, being both the Team Manager, as well as the Player. They get to build their stadium backed by Training and Medical Infrastructure, unlock new formations, hire agents to find scouts for them, add legendary players to their side, and do a hell of a lot of other things. Ever since it was released globally, the game has been constantly topping the download charts. The need to contact Customer Support has been constantly rising in Dream League Soccer 2025.

As a dedicated gamer diving into the exciting world of Dream League Soccer 2025, I’ve found myself encountering a few snags along the way. Despite the game delivering an immersive experience typical of this genre, there are nagging issues that need immediate attention from the developers. These include pesky in-game bugs, account-related hurdles, and questions about in-app purchases that have left many of us scratching our heads.

How to Contact Dream League Soccer 2025 Customer Support

For any questions about the Dream League Soccer 2025 that haven’t been addressed on the game’s official website, our support team is ready and willing to help at any time. Players can reach out to us with their inquiries.

You have two options for reaching out to the customer support team for Dream League Soccer 2025. One option is to contact them through the official Support website of First Touch Games. Alternatively, you can get in touch with the developers directly by using their social media accounts.

How to Contact via the official website of Dream League Soccer 2025

To seek assistance for Dream League Soccer 2025, simply navigate to their official support site directly. Here’s how you can find the customer service option:

  • Visit the official Support web page of First Touch Games here.
  • Once redirected to the Support page, players must scroll down and choose DLS (Dream League Soccer) from the list of games falling under the Developer house.
Dream League Soccer 2025: How to contact the customer support service
  • This would take you to the FAQ page of Dream League Soccer where you will discover that the Developers have addressed some of the general queries about the game. To read the answers to any of those queries, simply tap on that. You may even filter the results by inputting keywords from your inquiry in the search bar. You will most likely come across your issue here.

Reporting a Bug

If your problem remains unresolved or isn’t found within the Support section, it’s essential to create a support ticket. Here are the simple steps for doing that:

  • While still on the FAQ page, you will discover four options to navigate to at the top, namely, Home, FAQS, Submit A Request, and Sign In. Tap on the Submit a Request option.
  • This would take you to the Ticket Raising Page of First Touch Games where the following details will be asked for:
    • Your email address
    • The subject of your inquiry
    • Issue Type (Choose the one that best describes your issue, from the drop-down list)
    • Game (Choose DLS 24 from the list)
    • Your preferred platform of play
    • A detailed description of your issue
    • User ID and Device ID
    • Your Device Brand and Model
    • Relevant file attachments in the form of screenshots for quick assistance.
Dream League Soccer 2025: How to contact the customer support service
  • Once you have provided all the inputs asked for, tap on the Submit button to successfully raise a ticket. The support team will get back to you at the email address provided, within 48-72 hours. YOu may do additional follow-ups in the same mail chain if required.

How to contact the Developer team directly

An alternative method might involve contacting the developers at First Touch Games (FTG) through their social media platforms. The official Twitter handle for this is @firsttouchgames, and they’re known for addressing user inquiries. Additionally, you can reach out to their team via the Official Facebook ID of First Touch Games. Lastly, don’t forget to check out their Discord server, as it’s filled with enthusiastic fans who are usually ready to help users solve their issues.

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2024-12-16 13:41

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