Games

Crystal of Atlan: How to contact customer support service

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Guide for Contacting Crystal of Atlan Customer Service

In this tutorial, I’ll walk you through reaching out to the customer support team of Crystal of Atlan, an exhilarating Magipunk action MMORPG developed by Nuverse Games. This game offers a variety of free classes, immerses you in a breathtaking world, and employs a 3D XYZ axis system for thrilling combat encounters.

To resolve any challenges or difficulties you may encounter within the game, follow these steps to connect with Crystal of Atlan’s customer support team:

1. Begin by launching the Crystal of Atlan game on your preferred device.
2. Once you are in-game, locate and select the ‘Help’ or ‘Support’ option, typically found within the game menu.
3. If a direct contact method isn’t available in the game, search for the official website or social media channels of Nuverse Games to find customer support information.
4. Reach out via email, live chat, or other supported communication methods, providing all necessary details about your issue for efficient assistance.
5. Patiently wait for a response from the customer service team, and collaborate with them to resolve any challenges you may be facing in Crystal of Atlan.

How to Contact Crystal of Atlan Customer Support

The gem known as Atlan’s Crystal has just been released on mobile devices, PCs, and PS5 consoles recently. Given that the game is still fresh, it’s perfectly understandable if you experience any difficulties during gameplay.

Rest assured, if you encounter any issues while playing the game, you have the option to reach out to their customer service team. You can do this by using the in-game customer support, messaging them on their official social media platforms, or sending an email directly to them.

How to Contact via the in-game customer service option

Follow these steps if you want to contact the customer service team through the in-game option:

  • First, launch the game on your mobile device.
  • Next, tap the Navigation icon at the top right, just below the Map and Gameplay icons.
  • Go to Settings from the menu.
  • Here, tap on the Customer Service option located at the bottom right.
  • You will be redirected to the game’s Customer Service page.
  • You’ll find a variety of options like Penalty Appeal, Violation Report, Currency Transaction Search, and more.
  • Scroll down, and tap on Contact Customer Support.
  • Now, upload a screenshot or video, enter your phone model and client details, and provide a detailed description of your issue.
  • Click on Submit, and you are good to go.

How to Contact the Developer Team Directly

Should you continue experiencing problems and wish to get in touch with the developer team directly, feel free to reach out through the game’s official social media platforms. You can find us on Facebook, our X account, join our Discord server, or send an email to our official address or app support email for additional help and guidance.

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2025-06-05 13:11

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