Crunchyroll responds to hacked Crunchyroll Premium accounts situation

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A Crunchyroll spokesperson stated that the affected accounts have been secured.

On January 25th, a representative from Crunchyroll spoke about a recent problem that potentially compromised the security of certain Crunchyroll Premium accounts.

Crunchyroll hacked response

Hey there fellow gamers and streamers! I just wanted to share some news I picked up about our beloved platform, Crunchyroll. Recently, it’s come to light that some of our login credentials have been popping up on social media. Now, this isn’t just limited to Crunchyroll – it seems that passwords for several streaming services are at risk here. So, if you use Crunchyroll or any other streaming service, make sure you keep your login details secure and consider changing your passwords for extra safety!

We’ve noticed that login details for multiple streaming platforms like Crunchyroll were shared on social media platforms, but we’ve since fixed the problem.

The situation has been addressed, the involved accounts are now safe, and no signs of a breach were found.

Crunchyroll Premium password changes encouraged

The representative advised those with Crunchyroll Premium accounts to “frequently update and keep secret your passwords, using a variety of characters for better security.

Next, the representative provided a connection to the support section for changing Crunchyroll account passwords.

Below is the full statemnet.

We’ve noticed that login details for various streaming platforms like Crunchyroll were shared on social media. We’ve addressed the problem, secured the compromised accounts, and conducted an investigation. There’s no indication that Crunchyroll’s systems have been breached. To ensure account safety, Crunchyroll advises its users to frequently change their passwords and maintain confidentiality. For any queries about account security, please refer to our Customer Service Help Page.

Crunchyroll

Crunchyroll password reset

Following Crunchyroll’s announcement, some Reddit users have encountered issues while attempting to reset their passwords. A potential workaround suggested is initiating the process by clicking the “Forgot Password?” option as a first step.

Instead: Go to Crunchyroll’s main site, locate the profile icon in the upper-right corner, choose the “Log In” option, and find the link labeled “Forgot Password?” beneath the password field. After that, type your email address, hit the “Send” button, and follow the steps provided in the email for further instructions.

Crunchyroll data breach

On January 23rd, a formerly active X user posted pictures containing what seemed to be login details for multiple Crunchyroll Premium members’ accounts. Certain responses confirmed that these leaked email addresses and passwords appeared to be genuine.

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2025-01-26 15:40