Crossfire: Legends, a first-person shooter from Level Infinite, brings back the original mobile game that was retired in 2018. This guide will show you how to contact Crossfire: Legends customer support and get help with any problems you encounter while playing.
How to Contact Crossfire: Legends Customer Support
Crossfire: Legends was recently released in Southeast Asia, and as a new game, it’s normal to experience some problems. If you run into any issues while playing, don’t worry! You can get help from the game’s support team through the in-game help feature, on their official social media pages, or by emailing them.
How to Contact via the in-game customer service option
Follow these steps if you want to contact the customer service team through the in-game option:
- First, launch the game on your device.
- Next, tap on Customer Service icon with a helmet at the top right side of the loading screen.
- You’ll be redirected to the Customer Service Center.
- Here, you’ll find various options for Account, Client, and Gameplay.
- To contact support directly, tap on Contact Us at the top right side near the arrow sign.
- Now, select the Issue Category from Account Issue, Penalty Issue, Reporting Issue, Bug Feedback, and more.
- If you choose Bug Feedback, also pick the Abnormal Scenario of the issue, then enter your UID, how often it occurs, Date of Occurrence, and your Device Model.
- After that, write a detailed description of the issue.
- Lastly, check the box and enter your email and verify it.
- Submit it and you’re done.
How to Contact via the Crossfire: Legends official website
If you’re still having trouble after trying those steps, you can visit their website, but unfortunately, they don’t offer support there for this game. Your best bet is to email them directly at Support_cfl@proximabeta.com.
How to Contact the Developer Team Directly
If you’re still running into problems, the best way to get in touch with the developers is through their social media. I’ve had luck reaching them on Facebook, and their Discord server is super helpful too – lots of people there offering support and getting quick answers!
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2025-12-23 09:11