Games

Crashlands 2: How to contact customer support service

BBG News

The sequel to the game “Crashlands 2” is now available on mobile devices, delivering an open-world adventure filled with crafting by Butterscotch Shenanigans. It promises even more exciting chaos in exploration, base construction, and story-driven entertainment. However, keep in mind that with any new launch, you may encounter a few glitches or problems.

Of course, developers often provide a means for players to offer feedback on their games, and that’s no exception for Crashlands 2. In this tutorial, I’ll show you how to contact the customer support service team for Crashlands 2 should you encounter any issues or wish to share your thoughts.

Here’s one way to phrase it:
In case you run into problems with Crashlands 2 or have valuable feedback to share, here’s a simple guide on reaching out to their customer support team.

How to contact Crashlands 2 customer support

After much anticipation, Crashlands 2 has been unveiled on a global scale and has received excellent feedback from players, who are thrilled about the follow-up to an already well-received original title. Although there aren’t any significant mechanics requiring adjustment at this time, even minor glitches or issues in the game build could potentially disrupt the gaming experience for users.

Rest assured, if you encounter any issues within the game, don’t hesitate to reach out to the game’s customer service team. You can do this through their website, official social media platforms, or by sending an email. The specific instructions for doing so are provided below.

How to contact via the official support website

At present, Crashlands 2 doesn’t have an in-game help feature. Therefore, when encountering issues, the best course of action is to visit the official support site for assistance. Here’s a simple guide on how to proceed:

1. Navigate to the official Crashlands 2 website.
2. Look for the ‘Support’ or ‘Help’ section.
3. Explain your problem in detail and submit the query.
4. Patiently wait for a response from the support team.

  • This opens a Bug Report menu, which again gives you the instructions about the same. Clicking on the link will take you to the Crashlands 2 Feedbag page.
  • You’ll notice it’s kind of set up like a forum: there are already some reported queries popping up, and the search bar helps you find exactly what you’re looking for. If it’s not there, you can always report your issue, too. To do that, click on Submit Feedback.
  • It’ll take you to a feedback page where you’ll need to fill out a few details first, like the platform, category, and the version of the game you’re using. Just a heads-up: the version number is shown in the top-left corner of the main menu.
  • Once filled, click on Submit.

You will receive the response once the dev team has confirmed the issue.

How to contact the Developer team directly

An alternative method for reaching out to our development team is through various social media channels. We encourage you to join our Discord community, which boasts a large number of players and ensures swift replies. Additionally, you can engage with the team on their Twitter account as well.

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2025-04-13 03:11

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