Games

CookieRun India: How to contact customer support service

BBG News

As a seasoned gamer with decades of experience under my belt, I must say that CookieRun India has managed to captivate me with its irresistible charm and engaging gameplay. The localized version of this popular runner series is a delightful addition to our gaming landscape, offering an array of adorable characters, intriguing modes, and an immersive experience for gamers of all ages.

In this guide for CookieRun India, a locally customized horizontal runner game published by KRAFTON India in partnership with Devsisters, I’ll demonstrate how to contact the customer support team and troubleshoot any problems you encounter while playing. This beloved game, set in India, is filled with charming Cookie characters, pets, modes, and other exciting elements that are part of the renowned CookieRun series.

How to contact CookieRun India customer support

In India, the game known as CookieRun has just been released. It’s quite common to experience some glitches and issues while playing, but don’t worry! If you come across any problems within the game, feel free to reach out to their customer support team for assistance. You can get in touch with them via the in-game customer support option, their official social media platforms, or even through email.

How to Contact via in-game customer service option

Follow these steps if you want to contact the customer service team through the in-game option:

  • Launch the game on your device.
  • Next, tap on the gear/cog icon located at the top-right corner of the screen.
  • It will pop up the Settings menu, featuring various sections.
  • In the Settings menu, scroll down to the HELP section and tap on it.
  • Now tap on the CONTACT SUPPORT option.

  • You will be redirected to CookieRun India Support.
  • There, you can chat with the support team and find solutions to common issues in the Popular Articles section and Technical Support section.
  • Tap on the Chat With Us option if the articles don’t address your issue.
  • You can select from the categories: Account, Event & Coupon, Billing, Install & Run, In-game, Report, Ban Appeal, and Suggestion & Opinion.
  • Select the relevant category and provide the necessary details about the issue, including your Account ID or the linked email address.

How to Contact via the CookieRun India official website

To help with this game, if you navigate to their official customer support site, it will direct you to a page similar to the one described earlier. On this page, you’ll find multiple sections categorized under topics such as General, Event & Code, Account, Billing, Technical Support, Game Information, Account Ban, and others. Here, you can explore various articles for assistance.

Moreover, you’ll discover the KRAFTON India Support Center, a place where you can get assistance not just for this game but for other games from the same publisher as well.

How to Contact the Developer team directly

Should you encounter any persistent problems and prefer speaking with our Developer team personally, feel free to reach out to them via the game’s official social media platforms. You can connect with us on Instagram or Discord for additional help and guidance.

Read More

2024-12-18 07:11

Previous post Skeleton Crew episode 4 recap: Putting the “Wars” back in “Star Wars”
Next post Ariana Grande reveals wild truth behind Wicked sequel title change