Chaos Zero Nightmare: How to contact the customer support service

by

Chaos Zero Nightmare offers exciting battles, a unique card-based system, and a rich story, but players sometimes encounter problems like login difficulties, missing items, or technical glitches that can disrupt the experience. When these issues arise, the customer support team is there to help.

This guide will show you how to get in touch with the Chaos Zero Nightmare support team. You’ll find clear instructions for contacting them through the game itself, the official website, and directly through the developers. Whether you’re having trouble with a bug, lost your game progress, or just need help understanding how something works, this guide covers all the best ways to get assistance.

How to Contact Chaos Zero Nightmare Customer Support

How to Contact via the in-game Customer Support Option

Whenever you need help, try using the in-game support first. It’s the easiest and most precise way to submit a request, as it automatically includes details about your account and system that help the support team resolve the issue quickly.

Here’s how to do it step-by-step:

  • Launch Chaos Zero Nightmare and wait until you reach the main lobby.
  • Tap the Settings icon.
  • Head over to Account Settings.
  • Inside the Account Settings menu, look for the Customer Support option.
  • Tap on Customer Support.

From there:

  • Choose the issue category that best fits your problem.
  • Fill in the details clearly and include any relevant and required information.
  • Once everything is filled out, submit your ticket.

How to Contact via the Official Website of Chaos Zero Nightmare

If you’re having trouble with the in-game support, like if the app won’t open or keeps crashing, you can also get help by contacting support on the official website.

Here’s how you can do that:

  • Visit the official Chaos Zero Nightmare website.
  • Click on the Support option at the top, then click Customer Service.
  • Once there, look through the FAQ to see if your issue falls under frequently reported issues.
  • If your issue isn’t listed or resolved, use the Inquiry option on the top right.
  • You’ll be asked to fill in a form with required information, so fill it out properly.
  • Submit your ticket after.

How to Contact the Developer Team Directly

Sometimes you might need to contact the game developers directly. This is especially true for problems that aren’t just about how the game is played, such as recovering your account, issues with a purchase, or if you think your account has been hacked or your login information is unsafe.

If you’re having an issue, the fastest way to get help is to contact the game’s developers or publishers directly. The best way to do this is by using the official support email provided by Smilegate.

You can also reach out through the official social media channels for Chaos Zero Nightmare. The team regularly updates their verified accounts with news, information about game maintenance, and details on community events. These channels are also a good place to find help if you’re having trouble. Check out their official Twitter (now X), Facebook, and Discord pages to get started.

Stay up-to-date on mobile gaming! Join our community on WhatsApp, Telegram, or Discord. You can also find quick updates by following us on Instagram, Twitter, and Google News.

Read More

2025-10-23 21:12