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Black Myth: Wukong won’t launch on PC? Black and blue screen? Crashes? — Troubleshooting

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Black Myth: Wukong won't launch on PC? Black and blue screen? Crashes? — Troubleshooting

Alright folks, I’ve been there myself – sitting in front of my computer, frustrated because a game isn’t working properly. It can be quite the headache! But fear not, for I have compiled a list of troubleshooting steps to help you get Black Myth: Wukong up and running smoothly again.

2024 Action Adventure Game “Black Myth: Wukong” by Game Science: This game is inspired by the famous Chinese novel “Journey to the West” and follows the tale of a monkey character, similar to the Monkey King from the book. However, some players have encountered issues such as a blue screen or crashes when starting the game. In this article, we’ve gathered the primary solutions for technical problems in Black Myth: Wukong.

Why does Black Myth: Wukong crash on PC?

In a new action title that’s just hit the market, players find themselves drawn into an enchanting realm brimming with Chinese folklore. The game has garnered wide acclaim for its stunning graphics and heart-pounding combat sequences. Taking inspiration from the iconic novel “Journey to the West,” this game is powered by Unreal Engine version 5. However, some users have experienced crashes while playing Black Myth: Wukong on their computers. Here are potential reasons for these crashes:

  1. Hardware Compatibility: Make sure your CPU, GPU, RAM, and storage meet or exceed the recommended requirements.
  2. Outdated Drivers: Make sure you have the latest drivers for your GPU and other components.
  3. Corrupted game files: Try checking the integrity of the game files through the launcher.
  4. Background Applications: Close unnecessary programs before launching Black Myth: Wukong.

Adhering to these suggestions will greatly reduce the chances of collisions and allow you to have a smoother gaming experience. If this doesn’t resolve the issue, please refer to the following guidelines instead.

System requirements

If your computer’s specifications don’t match the necessary minimum for Black Myth: Wukong, you could experience different glitches and issues. Furthermore, it’s possible that the game might fail to start altogether in such a situation.

Minimum

  • Operating system: Windows 10 (64 bit);
  • Processor: Intel Core i5-8400 or AMD Ryzen 5 1600;
  • RAM: 16 GB RAM;
  • Video card: NVIDIA GeForce GTX 1060 6 GB or AMD Radeon RX 580 (8 GB);
  • DirectX: Version 11;
  • Disk space: 130 GB free space;
  • Sound card: Windows-compatible audio device.

Recommended

  • Operating system: Windows 10 or 11 (64 bit);
  • Processor: Intel Core i7-9700 or AMD Ryzen 5 5500;
  • RAM: 16 GB RAM;
  • Video card: NVIDIA GeForce RTX 2060 or AMD Radeon RX 5700 XT, or INTEL Arc A750;
  • DirectX: Version 12;
  • Disk space: 130 GB;
  • Sound card: Windows-compatible audio device.

It should be noted that Black Myth: Wukong supports HDD, but it is recommended to install the game on an SSD drive.

“Out of Video Memory” Error: How to Reduce Processor Clock Speed

If you run into an “Out of Video Memory” problem while compiling shaders in Black Myth: Wukong, reducing your computer’s graphics card clock speed might assist in resolving the issue. However, keep in mind that this approach necessitates a certain level of technical proficiency and caution.

As an enthusiast of Intel’s processors, I’d advise you to consider updating your BIOS prior to adjusting your processor’s clock speed. The Intel team has hinted at upcoming updates aimed at addressing this issue.

How to reduce processor frequency:

  1. Use overclocking utilities such as Intel Extreme Tuning Utility (XTU) or AMD Ryzen Master to access your processor’s clock speed settings.
  2. Reduce the CPU clock speed in small steps (eg 10%) to find a stable low frequency.
  3. Test the game after each reduction to see if the Out of Video Memory error persists.
  4. Continue reducing the clock speed until the error is resolved or the reduction is 50%.

Wukong could occasionally crash during gameplay and the gaming experience may not run as smoothly without shader compilation.

Run Black Myth: Wukong in compatibility mode

If you encounter problems while playing Black Myth: Wukong, consider running the game in compatibility mode following a restart of both the game and your computer. I’ve outlined two methods to help you achieve that below.

Switch to compatibility mode in Steam

  1. Go to your Steam library, right-click on Black Myth: Wukong, and select Properties.
  2. In the General tab, go to Launch Options and select Play Black Myth: Wukong (Compatibility Mode) from the drop-down menu.

This setting for starting the game turns off certain power-hungry options and configurations to guarantee smooth gameplay. Yet, this could significantly impact the general speed of the game.

Run the game in Windows 8 compatibility mode

  1. Go to the directory of the installed game in Windows.
  2. Find and right-click on the Black Myth: Wukong.exe file.
  3. Go to the Properties section, then to the Compatibility tab.
  4. Enable the option “Run this program as an administrator”.
  5. Click Apply and select OK.

Run the game as administrator

To resolve any potential problems with Black Myth: Wukong, you could attempt to run the game as an administrator. Here’s a simple way to do it:

  1. Open Steam and go to the Library section.
  2. Right-click Black Myth: Wukong and select Manage > Browse Local Files. This will open the Black Myth: Wukong installation folder.
  3. Find the b1.exe file and right-click on it, then select Properties.
  4. On the Compatibility tab, enable Compatibility mode and select Windows 7 or Windows 8.
  5. Check the box “Run this program as an administrator”.
  6. Click Apply and then OK to save your changes.

After completing these steps, try launching the game again.

Lower your graphics settings and enable frame rate cap

If the game starts up but you encounter freezing issues or just see a black screen, consider turning on frame rate limiting and adjusting your graphics settings to a lower level.

  • Open the settings menu and go to the Display tab ;
  • Set the Frame Rate Limit to 30 ;
  • Go to the Graphics tab;
  • Change the ultra-high resolution sampling to TSR;
  • Disable the “Frame generation” option ;
  • Scroll down to the Graphics Settings option and set it to Medium or Low.

Making these changes could potentially enhance both the speed and reliability of the game. Give them a go and observe if there are any noticeable improvements.

Set power settings to power saving mode

To possibly fix the Blue Screen of Death (BSOD) issue in Black Myth: Wukong, you can adjust your power settings. Locate the Search bar on your taskbar and enter “Control Panel”. Choose the suitable result that appears. Inside the Control Panel, navigate to Hardware and Sound, then click on Power Options.

1. Inside the Power Options panel, choose the Energy Saving scheme. If it’s hidden, click on the drop-down menu or link to reveal more options. Ensure that the Energy Saving scheme is selected, and afterwards, exit the settings tab.

Run the game in DirectX 11 mode

Switch to the DirectX 11 version of the game to potentially resolve screen freezes, BSODs (Blue Screen of Death), and blackouts, as well as enhance game compatibility and overall performance.

  1. Open Steam and go to your games library.
  2. Find Black Myth: Wukong, right-click on it and select Properties.
  3. In the window that opens, go to the “Launch Options” section.
  4. In the input field, enter -dx11 and close the window.

As a gaming enthusiast, I’m thrilled to share that we’ve just upgraded the game to run in DirectX 11 mode! If you’d like to ensure a smoother experience, feel free to download and install the DirectX update package ahead of time from the provided link.

official Microsoft website

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Add the game to the Windows Firewall exception list

1. To ensure smooth play of Black Myth: Wukong without interruptions due to Windows Firewall, include the game in the allowed applications list. Here’s how you can do it:

  1. Type “Windows Security” in the search box on the taskbar and select the appropriate result.
  2. Click on “Firewall and network protection”.
  3. Then select “Allow an app through firewall”.
  4. Click Change settings and then Allow another app.
  5. Click Browse, find the BlackMythWukong.exe file, and add it.
  6. In addition, you can add the entire game directory to the firewall exception list, not just the executable file.

Update your GPU drivers

Outdated GPU drivers can cause blue screen errors in Black Myth: Wukong. Updating your drivers can help resolve this issue. Follow these steps to update your drivers:

Nvidia:
  • Go to the official Nvidia drivers page ;
  • Find your video card by selecting the appropriate parameters and download the latest driver.
AMD:
  • Go to the AMD Drivers & Support section.
  • Find your video card by the appropriate parameters and download the latest driver.

Note: You can also update your drivers using GeForce Experience or AMD Software: Adrenalin Edition, but we still recommend uninstalling your existing driver and performing a clean installation of the latest version downloaded from Nvidia and AMD’s website.

Check the integrity of game files

Confirming the authenticity of your game files can assist in resolving problems stemming from damaged or absent game files. Here’s how you can check the integrity of your game files on Steam:

  1. Open the Steam client.
  2. Go to the games library.
  3. Find the game Black Myth: Wukong in your games list.
  4. Right-click on the game name and select Properties from the context menu.
  5. In the game properties window, go to the Local Files tab.
  6. Click the “Verify integrity of game files” button.
  7. Steam will begin the process of checking all game files and automatically replace any corrupted or missing files.
  8. Once the scan is complete, Steam will notify you of the results and, if necessary, download and install any missing or corrupted files.

After the verification of the file’s consistency is done, go ahead and attempt to run Black Myth: Wukong once more to check if the problem has been fixed.

Update Microsoft Visual C++ Redistributable Packages

Refreshing the Microsoft Visual C++ Runtime Libraries may frequently assist in resolving issues linked to absent or damaged files essential for smooth operation of video games and software programs.

  1. Go to the official Microsoft Visual C++ download site.
  2. Download the required files (Visual C Redistributable for Visual Studio x86 and Visual C++ Redistributable for Visual Studio x64).
  3. Once the download is complete, install the files on your PC.
  4. Restart your computer.

Disable game overlays

Occasionally, game overlays might interfere with the games themselves, leading to different kinds of problems such as the infamous ‘blue screen’ errors. Turning off these overlays could potentially assist in addressing performance concerns within the game Black Myth: Wukong.

Disable Steam Overlay:
  1. Open the Steam client and go to the Settings section by clicking on the Steam button in the top left corner and selecting Settings.
  2. In the In-Game section, uncheck the Enable Steam Overlay in-game option.
  3. Click OK to save your changes.
Disable Discord Overlay:
  1. Open the Discord app and go to User Settings by clicking on the gear icon in the bottom left corner.
  2. In the Overlay section, turn off the switch next to Enable in-game overlay.
  3. Go to the Game Activity section and make sure the overlay is disabled for Black Myth: Wukong.
Disable NVIDIA overlay:
  1. Open NVIDIA GeForce Experience and sign in to your account if necessary.
  2. Go to the Settings section by clicking on the gear icon in the upper right corner.
  3. In the General section, turn off the switch next to In-Game Overlay.

Disable Game Mode in Windows

As a gamer, I’ve found Game Mode to be a nifty feature on modern Windows versions, tailored to enhance my gaming experience by focusing system resources solely on the game for smoother performance. Yet, there have been instances where enabling this mode has led to some hiccups, such as the Black Myth: Wukong crashes I’ve encountered.

  1. Press Win+I keys to open Windows Settings.
  2. Go to the Games category.
  3. From the menu on the left, select “Game Mode”.
  4. Make sure the Game Mode switch is turned off.

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2024-08-26 16:50

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