Games

Avatar: Realms Collide: How to contact customer support service

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Title tilted as: “Guiding You Through Avatar: Realms Collide – A Comprehensive Customer Support Guide”

“Avatar: Realms Collide, a fresh addition by Tilting Point, is based on the cherished Avatar universe and offers a 4x strategy gameplay. This game lets you gather Avatars, heroes, and benders, expand your city, embark on adventures, and much more. In this guide, I’ll walk you through reaching the customer service team and resolving any in-game challenges you might encounter.

How to Contact Avatar: Realms Collide customer support

Avatar: Realms Collide has just been released on Android and iOS devices as of March 19, 2025, with plans to expand into several Asian markets in the future. As a brand-new game, it’s possible that you may experience some difficulties during gameplay.

Rest assured, if you encounter any issues while playing the game, you have the option to reach out to their customer support team. You can do this by using the in-game support system, communicating with them on their official social media platforms, or sending an email directly.

How to Contact via in-game customer service option

Follow these steps if you want to contact the customer service team through the in-game option:

  • First, launch the game on your mobile device.
  • Next, tap on your Profile, located at the top-left corner.
  • Now, select the Settings option.
  • There, you will find Customer Service on the right side.
  • Now tap on it to continue the process.
  • You will be redirected to the Customer Service page.
  • Now, tap on CONTACT US in the top right corner, and select Get in Touch.
  • You can send your message describing your issues, and you should receive a response shortly.
  • You can also explore the FAQ section for information about Troops & Heroes, Accounts, Payments, and Technical issues.

How to Contact via the Avatar: Realms Collide official website

If the problem persists after taking the earlier actions, consider reaching out directly to the game’s Help Center by going to their main page and submitting your concern to their support team. Remember that since they operate in various time zones, it might take some time for them to get back to you.

Apart from other details, you’ll need to include your email address, the gaming platform you’re using, optional server details (if any), character ID, subject line, operating system version, and a description of the problem you’re experiencing. If desired, you can add any relevant attachments as well.

How to Contact the Developer team directly

Should you encounter any persistent problems and wish to speak with our developers directly, feel free to reach them via the official platforms associated with our game. This includes our Facebook page, Twitter account, Instagram handle, or joining us on our Discord server, where we offer additional help and guidance.

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2025-04-04 21:11

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