Games

Archero 2: How to contact customer support service

BBG News

In simple terms, “Archero 2” is a role-playing game (RPG) developed by Habby. The narrative revolves around a hero who’s fallen and finds himself ensnared in the Demon King’s trap. As the beta version has recently been released, requests for assistance from the “Archero 2 Customer Support” have become increasingly common.

Despite the game effectively incorporating essential features typical of its genre, it’s clear that developers still have several matters to address. Players encounter various obstacles such as in-game glitches, account complications, and troubles with in-app transactions.

How to Contact Archero 2 Customer Support

On Haby’s official site, the support team has addressed numerous frequently asked questions. However, if you still have unanswered questions, Archero 2’s customer service is always reachable to help you out whenever you need.

In Archero 2, players have two methods to connect with the customer service team. They can get in touch using the built-in customer support feature within the game or they can communicate directly with the developers at Haby through their various social media accounts.

How to contact via the official website of Archero 2

Users are free to navigate straight to the official support site for “Archero 2” and find the customer service section by following these steps:

1. Launch your preferred web browser.
2. Type in the URL of the Archero 2 official website.
3. Locate and click on the ‘Customer Service’ or ‘Support’ tab, usually found at the bottom of the page or within the main menu.
4. From there, you will be able to access various resources and contact methods for assistance with your game-related issues.

  • Tap on the three-line bar located at the upper left corner of the game screen.
  • A drop-down list, with three navigable options, namely, Settings, Mail, and Watch Video, will appear on your screen. Navigate to Settings from there.
  • From under the Settings menu, hit the Support button, highlighted in blue.
  • This would take you to the in-game Support page, where the developers have pre-addressed some frequently asked issues, about Saving progress, Purchases, and Connectivity. Navigate to the category that best describes your issue, to see all the queries listed under that category.
  • Tap on the particular query to view the answer/fix for it. It is likely, that you will come across your exact issue out there.

Raising a Ticket

If you’re still experiencing an issue or if it hasn’t been covered in our FAQ’s three sections, please submit a support request following these guidelines:

a) Navigate to the “Support” section of our website.
b) Click on the “Submit a Request” button.
c) Fill out the form with as much detail as possible about your issue.
d) Click “Submit” and wait for our team’s response.

Hope this helps!

  • While still on the Support page, navigate to the fourth category labeled “Contact Us“. This will take you to the ticket-raising page where the following inputs will be asked for:
    • A detailed description of your issue.
    • Your email address.
  • Once you have provided both inputs, the Submit button will be enabled. Tap on the “Submit” button to successfully raise the ticket. The developer team will get in touch with you at the email address provided, within 48-72 hours. You may do additional follow-ups in the same mail chain if required.

How to contact the Developer team directly

Instead, you could also choose to communicate directly with the developers by using Habby’s social media platforms. Alternatively, you can find them on the Archero 2’s official Facebook page. Afterward, don’t forget to check out their Discord Server for further assistance. There, you will find numerous enthusiasts ready to help address your concerns.

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2025-01-26 15:11

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