Aniimo: How to contact customer support service

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Story Highlights

  • Learn how to contact Aniimo Customer Support.
  • Get the Official Social handles of Aniimo.

Aniimo is a free-to-play role-playing game (RPG) where you collect creatures and explore a vast open world. It’s developed by Pawprint Studio and published by Kingsglory, which is part of FunPlus. This guide will show you how to contact Aniimo’s customer support team and get help with any problems you encounter while playing.

If you’re just beginning with Aniimo, their beginner’s guide is a great place to start and will help you quickly learn the ropes.

How to Contact Aniimo Customer Support

Aniimo is now running its second closed beta test as it prepares for its full launch later this year. Because this is still a test version of the game, players may encounter bugs and issues both now and after the official launch.

Don’t worry if you run into any issues while playing! You can easily get help from the game’s support team through the in-game help feature, their social media pages, or by sending them an email.

How to Contact via the in-game customer service option

Follow these steps if you want to contact the customer service team through the in-game option:

  • First, launch the game.
  • Now, open tap on your Profile at the top right side.
  • There, tap on the robot-like support icon above settings.
  • You’ll be now redirected to the Customer Support Center.
  • Now, in the Kingsglory Support page, type your query and press Send.
  • As the game’s currently in beta, it may show “Parameter Verification Failed.”
  • If it doesn’t, you can find the solution to your issue there.

How to Contact via the Aniimo official website

If you’re still having trouble after trying those steps, you can visit the official website for help. But for this game, the website will actually lead you back to the same Support page you already tried.

How to Contact the Developer Team Directly

If you’re still having trouble, your last resort is to contact the developers through the game’s official social media. You can reach them on X (formerly Twitter), Facebook, Instagram, or by joining their Discord server or subreddit for help.

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2026-02-08 07:41