Story Highlights
- Learn how to contact Dragon Traveler Customer Support.
- Get the Official Social handles of Dragon Traveler.
HongKong GameTree Limited’s Dragon Traveler is a 3D RPG where you can experience short, fun chapters filled with charming characters and adventures in a fantastical new world. This guide will show you how to contact Dragon Traveler’s customer support team and get help with any problems you encounter while playing. Don’t forget to check out our article on redeem codes to claim free in-game rewards!
How to Contact Dragon Traveler Customer Support
Dragon Traveler is a brand new game, so it’s normal to experience a few bugs or issues. Don’t worry, though! If you run into any problems while playing, you can get help from the customer support team through the in-game help feature, on their social media pages, or by sending them an email.
How to Contact via the in-game customer service option
Follow these steps if you want to contact the customer service team through the in-game option:
- First, launch the game on your device.
- Next, tap on your profile available at the top left corner.
- Now, on the left side, you’ll find a lot of options like Settings, Redeem Code, Switch Account, and more.
- All you need to do is tap on Customer Service Center.
- You’ll be redirected.
- Here, you can check from Game Issues or Account Issues under Help Center.
- And if you don’t find your solution there, just tap on Feedback under Self-Service.
- Now, select your Issue Type, Issue, Time of Occurrence, and provide your Device Info and Network Environment.
- Then make sure to provide a detailed description of the issue along with a screenshot or video of it.
- Press Submit and you’re done.
How to Contact via the Dragon Traveler official website
If you’re still having trouble after trying those steps, you can visit the official website, but unfortunately, they don’t offer support for this game there. Instead, you can reach them by email at dt@game-trees.com.
How to Contact the Developer Team Directly
If you’re still having trouble, you can contact the developers through the game’s official social media. Try reaching out on X (formerly Twitter), Facebook, or joining their Discord server or Subreddit for help.
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2026-01-18 00:11