Ricochet Squad: How to contact the customer support service

by

Story Highlights

  • You can reach out to the Ricochet Squad customer support for all your issues.
  • There are multiple ways to reach out.

Ricochet Squad is a team-based, third-person shooter for 3 players on each side, created by NICE PLANS STUDIO LTD. It first became available in early access in 2022, and was officially released worldwide in October 2025. Because the game has been updated and improved, you might encounter some issues. This guide provides information on how to get help if you run into any problems while playing.

How to Contact Ricochet Squad Customer Support

How to Contact via the in-game Customer Support Option

You can easily reach customer support while you’re playing the game. In fact, contacting support directly through the game is the best way to get help with Ricochet Squad. Here’s how to do it from within the game:

  • Launch Ricochet Squad and go to the Settings Icon on the mid-left.
  • Look at the top right corner, there’s a support button.
  • Click on the button.

From here:

  • You’ll be redirected to Ricochet Support.
  • Go through the page, and you can search for your inquiry.
  • Besides, you can select the type of your inquiry and apply.
  • Any game-related issue or otherwise is here, as the game has provided solutions in articles.

How to Contact via the Ricochet Squad official website

You might be asking why not check the official Ricochet Squad website. However, I discovered that the game actually handles player questions and support through its social media accounts.

I’ve found that the best way to get help in the game is through their in-game support option. But if you’d rather speak directly with a support manager, I’ve put together a detailed guide on how to do that – you’ll find it below!

How to Contact the Developer Team Directly

If you can’t find the help you need through in-game tools or the official website, there are other ways to get assistance. You can connect with the game’s community or reach out to the developers directly. Discord is often a great place to start, as it has moderators and fellow players who can offer support, help you report issues, and keep you updated with the latest news.

Honestly, Facebook and other social media can be surprisingly helpful when I’m dealing with tech problems. If I DM someone or leave a comment on a post about the issue, it seems to get noticed a lot faster. It’s a good way to get some quick attention when things go wrong!

And, if you want to receive a 1:1 inquiry, then follow the steps:

  • Go to the Support Page from the in-game option.
  • Click on the message button in the top right corner.
  • Select the Inquiry type, and you may get help.
  • However, you can directly send texts to the moderators. Type your query and send it like you send a message in a social media chat.

If you want to stay up-to-date on all things mobile gaming, make sure to join our community! I’m part of the WhatsApp Channel, Telegram Group, and Discord server – they’re great for getting the latest news. Plus, we post quick updates on Instagram, Twitter, and Google News, so you can follow us there too!

Read More

2026-01-02 22:12