Beyond Single Minds: Orchestrating Robots and Humans with AI Teams

Author: Denis Avetisyan


New research explores how breaking down large AI models into specialized agents can unlock more flexible and effective collaboration between humans and robots.

The system integrates a diverse robotic platform-including mobile bases, wheeled robots, quadrupeds, and mobile manipulators-within a unified operational environment comprised of both real-world settings and a mirrored simulation accessed through a language interface, enabling the execution of collaborative human-robot tasks grounded in corresponding semantic maps.
The system integrates a diverse robotic platform-including mobile bases, wheeled robots, quadrupeds, and mobile manipulators-within a unified operational environment comprised of both real-world settings and a mirrored simulation accessed through a language interface, enabling the execution of collaborative human-robot tasks grounded in corresponding semantic maps.

InteractGen, a multi-agent framework leveraging foundation models, demonstrates improved task planning and performance in real-world human-robot interaction scenarios.

While foundation models have shown promise in unifying perception and planning for robotics, their monolithic design struggles to address the distributed and dynamic nature of real-world service workflows-a challenge explored in ‘Transforming Monolithic Foundation Models into Embodied Multi-Agent Architectures for Human-Robot Collaboration’. This work introduces InteractGen, a multi-agent framework powered by large language models that decomposes robotic intelligence into specialized agents for improved perception, planning, and human delegation. Deploying InteractGen on a heterogeneous robot team and evaluating it in a three-month study demonstrates significant improvements in task success and adaptability. Could this multi-agent approach offer a more feasible path toward socially grounded service autonomy than simply scaling standalone models?


Beyond Automation: Embracing Collaborative Intelligence

Conventional robotics and artificial intelligence frequently center on the development of singular, self-contained agents designed to execute tasks independently. However, these monolithic approaches often falter when confronted with the inherent unpredictability of real-world environments. Complex scenarios – think disaster response, dynamic manufacturing, or even household chores – present a continuous stream of unforeseen obstacles and shifting conditions. A single robot, programmed for a specific set of circumstances, lacks the inherent adaptability to navigate such complexity effectively. Its rigid programming struggles with novel situations, leading to inefficiencies, errors, and an inability to generalize learned behaviors. Consequently, the pursuit of increasingly sophisticated algorithms within a single agent framework often reaches a point of diminishing returns, highlighting the limitations of this traditional paradigm.

Current robotic and artificial intelligence systems, frequently designed as single, self-contained entities, often demonstrate a rigidity that contrasts sharply with the fluid responsiveness of human-robot teams. This inflexibility stems from a reliance on pre-programmed responses to anticipated scenarios, leaving them ill-equipped to handle the unpredictable nuances of real-world environments. Human collaboration, conversely, excels at improvisation and shared understanding; individuals seamlessly adjust to changing circumstances, leverage each other’s strengths, and compensate for weaknesses. The capacity for on-the-fly adaptation, driven by subtle cues and intuitive communication, remains a significant hurdle for autonomous agents operating in complex, dynamic settings, highlighting the need for systems that can emulate-or at least approximate-the flexibility of human teamwork.

The escalating demands of real-world service robotics necessitate a departure from traditional, single-agent systems and a move toward coordinated multi-agent approaches. Complex tasks – such as search and rescue, collaborative construction, or even assisting in elder care – often require navigating unpredictable environments and responding to dynamic situations that overwhelm the capabilities of a solitary robot. Multi-agent systems, comprised of interconnected robots or a blend of robotic and human partners, offer enhanced robustness and flexibility through distributed sensing, parallel processing, and shared decision-making. This allows for a division of labor, enabling each agent to specialize in specific sub-tasks while maintaining situational awareness and adapting to unforeseen circumstances. Ultimately, the success of future service robotics hinges on the ability to orchestrate these collaborative efforts, fostering seamless interaction and ensuring efficient, reliable performance in the face of real-world complexity.

InteractGen enables socially grounded service autonomy by coordinating robots and humans in real-time through environmental monitoring, collaborative reasoning, workflow planning, and task delegation.
InteractGen enables socially grounded service autonomy by coordinating robots and humans in real-time through environmental monitoring, collaborative reasoning, workflow planning, and task delegation.

InteractGen: Orchestrating Collaboration Through Intelligent Agents

InteractGen is a framework leveraging Large Language Models (LLMs) and the principles of Multi-Agent Systems (MAS) to facilitate collaborative task completion between robotic agents and human users. The architecture distributes system functionality across multiple autonomous agents, each operating with a defined role and contributing to a shared objective. This MAS approach enables a decomposition of complex service tasks into manageable sub-problems, allowing for parallel processing and improved efficiency. By integrating LLMs, InteractGen provides agents with enhanced reasoning and natural language processing capabilities, supporting dynamic interaction and coordination with both robotic and human teammates. The system is designed to move beyond simple reactive behaviors, enabling proactive planning and adaptive execution in response to changing environments and user needs.

InteractGen’s architecture is modular, comprising specialized agents designed to address distinct facets of service task completion. The Perception Agent processes sensor data to build and maintain an understanding of the environment, including object identification and localization. The Planning Agent utilizes this environmental understanding, combined with task goals, to generate feasible action sequences. Finally, the Assignment Agent is responsible for allocating tasks and actions to available agents – either robotic or human – based on capabilities and current workload, ensuring efficient and coordinated operation within the system.

InteractGen’s implementation of a Thought-of-Action (ToA) representation enables agents to decompose tasks into a series of executable actions and reason about their execution. Instead of directly outputting actions, the system generates a “thought” describing the intended action, followed by the action itself. This allows for internal deliberation and planning; agents can evaluate potential action sequences, consider dependencies, and revise plans before execution. The ToA format, structured as “Thought: [reasoning] Action: [action to take]”, facilitates a more robust and adaptable planning process compared to direct action output, especially in complex, multi-step service tasks requiring coordination between agents and humans.

InteractGen is an architecture that seamlessly transitions between reactive, active, and proactive operating modes-including a reflect-replan mechanism-to facilitate dynamic, interactive coordination between humans and robots in complex environments.
InteractGen is an architecture that seamlessly transitions between reactive, active, and proactive operating modes-including a reflect-replan mechanism-to facilitate dynamic, interactive coordination between humans and robots in complex environments.

Ensuring Robustness: Validation, Reflection, and Continuous Refinement

The InteractGen system incorporates a Validation Agent responsible for pre-execution assessment of proposed actions. This agent operates by evaluating the feasibility and safety of each planned step before it is implemented, thereby reducing the potential for errors or hazardous outcomes. This validation process involves checking for constraints, resource availability, and potential conflicts with the current environment or other agents. By identifying and flagging problematic actions, the Validation Agent proactively mitigates risks and contributes to the overall robustness of the system, preventing the execution of plans that could lead to failure or undesirable consequences.

The Reflection Agent in InteractGen operates by continuously evaluating the outcomes of actions taken by the system. This monitoring process involves assessing performance metrics and identifying discrepancies between expected and actual results. Based on this feedback, the Reflection Agent adjusts subsequent plans, modifying parameters or strategies to improve future performance. This adaptive capability enables InteractGen to learn from experience and refine its approach to task completion without requiring explicit retraining, contributing to increased robustness and efficiency in dynamic environments. The agent utilizes the observed outcomes to inform a cycle of planning, execution, and iterative improvement.

InteractGen’s architecture incorporates principles from established reinforcement learning frameworks, specifically ReAct and Reflexion, but extends their functionality to address the complexities of multi-agent systems. While ReAct focuses on iterative reasoning and acting, and Reflexion introduces self-reflection for improved performance, InteractGen integrates these concepts with a dedicated agent coordination layer. This allows for validation of planned actions across multiple agents, continuous monitoring of collective performance, and adaptive plan refinement based on group-level feedback. The resulting system surpasses the capabilities of single-agent implementations of ReAct and Reflexion by enabling robust collaboration and mitigating potential conflicts that arise in multi-agent environments.

In real-world service task evaluations, InteractGen has demonstrated a success rate of 0.77 and a completion rate of 0.80. These metrics indicate the proportion of tasks successfully completed with correct outcomes and the percentage of tasks finished without interruption, respectively. Performance benchmarks reveal that InteractGen outperforms existing methodologies by over 15% based on these rates, directly correlating with the efficacy of its integrated validation and reflection mechanisms in mitigating errors and optimizing task execution.

The InteractGen Planning Agent utilizes the Group-based Reward Planning Optimization (GRPO) training technique to enhance collaborative task performance. GRPO focuses on optimizing plans not for individual reward maximization, but for the collective reward achieved by the agent group. This approach incentivizes the Planning Agent to generate strategies that facilitate successful coordination and task completion across multiple agents, leading to improved outcomes in scenarios requiring teamwork and shared objectives. The technique effectively addresses challenges in multi-agent systems where individual optimization can hinder overall group performance.

InteractGen proactively coordinates actions and adapts to real-world changes through a continuous loop of perception, planning, execution, and reflection, ensuring reliable task completion even with dynamic human availability and environmental factors.
InteractGen proactively coordinates actions and adapts to real-world changes through a continuous loop of perception, planning, execution, and reflection, ensuring reliable task completion even with dynamic human availability and environmental factors.

From Simulation to Society: Real-World Impact and User-Centric Design

Evaluating InteractGen within authentic, dynamic settings is paramount to validating its practical utility and resilience. Laboratory simulations, while valuable for initial development, often fail to capture the unpredictable nuances of real-world operations; therefore, deployment in uncontrolled environments exposes the system to unforeseen challenges – variations in lighting, unexpected obstacles, and the inherent ambiguity of human requests. This rigorous testing process assesses not only the system’s technical performance – its ability to correctly interpret instructions and coordinate actions – but also its adaptability, ensuring InteractGen can gracefully handle errors, recover from disruptions, and maintain consistent performance even when faced with novel situations. Ultimately, real-world deployment serves as the crucial bridge between theoretical capabilities and dependable, everyday application, solidifying InteractGen’s potential as a truly versatile and robust collaborative system.

InteractGen uniquely conceptualizes the human operator not as a remote supervisor, but as an integral, deployable agent within the collaborative workflow. This design choice fundamentally alters how tasks are allocated and executed; rather than simply issuing commands, the system actively considers human capabilities and availability alongside robotic resources. The framework allows for dynamic task delegation, seamlessly shifting responsibilities between human and robot based on real-time conditions and expertise. This approach fosters a more natural and intuitive collaboration, minimizing communication overhead and maximizing overall efficiency – effectively treating the human as another versatile tool within the system, capable of direct engagement and responsive action when appropriate.

InteractGen distinguishes itself through remarkably efficient task allocation, evidenced by a redundancy rate of just 0.03 – the lowest achieved among comparable systems. This metric signifies that the system minimizes unnecessary repetition of tasks, ensuring resources are deployed optimally and avoiding wasted effort. Unlike alternative approaches that may redundantly assign the same work to multiple agents, InteractGen’s intelligent framework effectively distributes responsibilities, leading to streamlined operations and maximized productivity. The low redundancy rate underscores the system’s ability to accurately assess task requirements and agent capabilities, fostering a highly coordinated and efficient collaborative environment between humans and robots.

InteractGen demonstrates a remarkable capacity for robotic resource utilization, achieving a robot subtask rate of 0.81 – the highest recorded among comparable systems. This metric signifies that, in practical applications, the system successfully delegates and executes tasks via robotic agents in 81% of instances where such delegation is feasible. This superior performance indicates InteractGen’s robust task allocation strategy, enabling a more efficient division of labor between humans and robots. By maximizing the contribution of robotic resources, the system not only streamlines workflows but also frees human operators to focus on more complex or nuanced aspects of a given objective, ultimately enhancing overall productivity and effectiveness.

An extended, open-use study serves as a critical component in evaluating InteractGen’s practical viability and user acceptance. This long-term investigation moves beyond controlled laboratory settings, gathering data on how individuals interact with the system over sustained periods and in realistic scenarios. The resulting dataset encompasses a wide range of user behaviors, preferences, and challenges encountered during typical operation, providing invaluable insights into the system’s strengths and weaknesses. This continuous feedback loop directly informs iterative development, allowing researchers to refine algorithms, improve the user interface, and address unforeseen issues, ultimately leading to a more robust, user-friendly, and effective human-robot collaboration framework. The study’s focus on real-world application ensures that InteractGen evolves to meet the genuine needs of its users and optimize performance in dynamic, everyday environments.

InteractGen demonstrates notable computational efficiency through a streamlined token usage of 31.3k, representing a substantial 40% reduction when contrasted with single-agent baseline models. This minimized token requirement not only accelerates processing speeds but also lowers the computational cost associated with deployment, making InteractGen a practical solution for resource-constrained environments. The system’s ability to achieve comparable, or superior, performance with fewer computational resources underscores a key advantage in scalability and accessibility, allowing for wider implementation across diverse applications and platforms without compromising effectiveness.

InteractGen distinguishes itself through notable gains in operational speed, consistently completing tasks 29% faster than the comparative CaPo system. This heightened responsiveness isn’t merely a statistical advantage; it directly translates to increased efficiency in dynamic, real-world scenarios where time is often critical. The accelerated execution stems from InteractGen’s architecture, which optimizes task allocation and coordination between human and robotic agents. By minimizing delays in processing and response, the system enables a more fluid and productive collaborative workflow, paving the way for applications requiring timely interventions and rapid adjustments to changing conditions.

InteractGen envisions a future where robotic assistance seamlessly integrates into daily life, moving beyond isolated automation to create truly collaborative human-robot teams. The system isn’t simply about offloading tasks; it’s designed to augment human capabilities, increasing overall efficiency and reducing the potential for errors in complex scenarios. By intelligently allocating responsibilities – leveraging robotic precision for repetitive or dangerous work, and human adaptability for nuanced judgment – InteractGen seeks to improve safety across various applications. Ultimately, this cohesive framework aims to not only streamline processes but also to elevate the quality of life by freeing individuals from mundane or hazardous tasks, allowing them to focus on more creative and fulfilling endeavors.

A multi-month real-world deployment demonstrates that InteractGen effectively balances automation and human collaboration, resulting in reduced user labor, high satisfaction, and improved productivity through coordinated control of heterogeneous robots.
A multi-month real-world deployment demonstrates that InteractGen effectively balances automation and human collaboration, resulting in reduced user labor, high satisfaction, and improved productivity through coordinated control of heterogeneous robots.

InteractGen prioritizes modularity, assembling specialized agents rather than relying on a singular, all-encompassing model. This echoes a fundamental principle of robust system design. As Barbara Liskov stated, “It’s one of the main ways software gets complex: you don’t really think about the interface.” The framework’s success stems from well-defined interfaces between agents and humans, enabling adaptable task planning. The system’s elegance lies not in its scale, but in the precision with which components interact – a testament to the power of focused design over monolithic complexity. This approach mirrors the pursuit of structural honesty, where clarity emerges from streamlined interactions.

Where Do We Go From Here?

The proliferation of monolithic foundation models, while impressive in their breadth, inevitably encounters the limitations of scale. InteractGen offers a course correction, a shift toward distributed intelligence. Yet, the true test lies not in demonstrating coordination – that much is now evident – but in achieving genuine robustness. Current architectures still betray a fragility when confronted with the elegantly messy realities of human intention and unpredictable environments. The illusion of seamless collaboration cracks quickly when a user deviates from anticipated scripts.

Future work must prioritize minimizing the reliance on explicitly defined task decompositions. The elegance of a system is not measured by the complexity of its components, but by the simplicity with which it handles complexity. A worthwhile objective is the development of agents capable of inferring user needs from incomplete or ambiguous signals – a move beyond mere reactivity toward anticipatory assistance.

Ultimately, the pursuit of embodied multi-agent systems is a humbling exercise. It forces a reckoning with the irreducible complexity of human behavior. The goal is not to replicate intelligence, but to augment it-to build systems that fade into the background, becoming tools so intuitive they disappear from conscious attention. That, perhaps, is the truest measure of success.


Original article: https://arxiv.org/pdf/2512.00797.pdf

Contact the author: https://www.linkedin.com/in/avetisyan/

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2025-12-02 18:43