Trickcal: Chibi Go: How to contact the customer support service

Trickcal: Chibi Go is a delightful game, but like any app, you might occasionally encounter glitches, crashes, or problems with rewards. When that happens, helpful customer support is key. This guide will show you the official ways to contact Trickcal: Chibi Go support and get your issues resolved quickly and efficiently.

How to Contact Trickcal: Chibi Go Customer Support

How to Contact via the in-game Customer Support Option

Whenever you need help, try using the in-game support first. It’s generally the fastest way to get assistance because it automatically includes helpful information about your game and account, which makes it easier for our team to solve your issue.

Here’s how you typically do it:

  • Launch Trickcal: Chibi Go and wait until you’re in the main lobby or home screen.
  • Tap the Settings icon.
  • Inside Settings, navigate to Others, and look for an option labeled Customer Service.

From there:

  • Once there, you’ll see a menu with categories. Choose the one that fits your problem best.
  • Fill in the details clearly by describing your problem, including relevant data like your User ID, server name, time of occurrence, and any screenshots if possible.
  • Submit the ticket.

How to Contact via the Official Website of Trickcal: Chibi Go

If you’re having trouble with in-game help, your next best option is to visit the official website or the publisher’s support page.

Here’s how to proceed:

  • Visit the official Trickcal: Chibi Go website.
  • Look for the Customer Service.
  • Find an FAQ that already addresses many common issues. It’s worth scanning these first.

How to Contact the Developer Team Directly

Okay, so sometimes you run into really tricky problems – like if you need to move your account, can’t play in your region, or think your account has been hacked. When that happens, you’ll probably need to reach out to the game developers or publishers themselves. For Bilibili games, a good first step is to use their official support email.

You can also try contacting the game developers through their official social media pages, like Twitter (now X) or their Discord server. They frequently share updates and respond to players there. When you reach out, be sure to be polite, get straight to the point, and clearly explain the problem with as much detail as possible. Being patient will also help you get a faster and more useful reply.

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2025-10-17 13:13