KAIJU NO. 8 THE GAME: How to contact customer support service

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A Guide on Reaching Customer Support for “Giant Monster No. 8 The Game”

Experience epic, turn-based combat in “Giant Monster No. 8 Role-Playing Game,” developed by Akatsuki Games Inc. Immerse yourself in battles against colossal Kaijus, gather your beloved characters, and explore numerous other features. In this guide, I will walk you through the process of connecting with our customer support team to resolve any issues that may arise during your gaming journey.

How to Contact KAIJU NO. 8 THE GAME Customer Support

Just a heads up, ACECRAFT has just been released. Given its novelty, it’s natural to experience some issues while playing. Fear not! You can reach out to the game’s customer support team for assistance with any in-game difficulties. They are available through in-game customer support, their official social media platforms, or via email.

How to Contact via the in-game customer service option

Follow these steps if you want to contact the customer service team through the in-game option:

  • First, launch the game on your mobile device.
  • Next, on the loading screen, tap on Menu at the top right corner, just below News and Settings.
  • From the available options, select Contact Us.
  • You will be redirected to the Customer Service page.
  • You can browse through categories like Issues During Gameplay, Purchases, Account, Unable to Play the Game, and Others.
  • If you don’t find a solution, tap on Contact Support.
  • Now, enter your email address, a Brief Summary, and a detailed description of your issue.
  • Attach any relevant files or screenshots to help explain your problem better.
  • Click on Submit, and you are good to go.

How to Contact via the KAIJU NO. 8 THE GAME official website

If the problem persists despite following the earlier procedures, another solution could be to head over to their official website. However, please note that assistance from the website might direct you back to the same customer service page you encountered during the in-game process.

How to Contact the Developer Team Directly

If you’re still experiencing problems and would like to speak with our developer team directly, feel free to get in touch through our game’s official social media platforms. You can attempt to contact us via our official X (previously known as Twitter) or Instagram accounts for further help and guidance.

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2025-09-13 13:41