Farlight 84: How to contact the customer support service

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Farlight 84 is the newest hero-focused battle royale game, produced by Lilith Games. It’s set in a post-apocalyptic future and includes action, crafting, vehicles, as well as an intriguing lineup of playable heroes, each with distinct playstyles and abilities. Since its release, it has been leading the download rankings. However, there seems to be an increasing number of players needing assistance from Customer Support in Farlight 84.

Although Farlight 84’s game met most expectations for its genre, it still has several problems that developers need to resolve. Players encounter various troubles like in-game glitches, account difficulties, and concerns about in-app transactions. To ensure users enjoy a bug-free gaming journey, here’s our guide on contacting Farlight 84’s customer support team:

1. Locate the ‘Support’ or ‘Contact Us’ section within the game.
2. Select the appropriate issue category (bug reports, account problems, in-app purchase questions).
3. Fill out the required fields with detailed information about the problem you’re experiencing.
4. Submit your request, and wait for a response from Farlight 84’s customer support team.

By following these steps, you can reach out to the developers and help improve your gaming experience with Farlight 84.

How to Contact The Farlight 84 Customer Support

For those who still have unanswered questions about Farlight 84, our dedicated customer service team is here for you round-the-clock to address any concerns or queries you might have. The game’s official website has a wealth of information on frequently asked questions, but don’t hesitate to reach out if you need further assistance.

You have two methods to get in touch with the customer support team at Farlight 84:

1. Through the in-game menu options, which allows players to submit their queries or concerns right from the game.
2. By reaching out to the developers directly on their social media platforms.

How to Contact via the in-game Customer Service Option

Launch the game on your device. Once the in-game screen has loaded, adhere to the steps below:

  • Search the lobby section for a circular icon that sits on the immediate right of the Settings (cogwheel) symbol, at the top of the game screen. Tap on that once you find it.
  • Navigate to the Game sectionnext, and under that, click on the Service option at the top.
  • This will take you to a screen with two options; click on Account Management.
  • This would take you to the Live Chat Support room where the chatbot would greet you with a list of Frequently Asked Questions. It might so happen that you find your exact issue there. To read the answers, you need to tap on the intended Query. The chatbot would immediately revert to the answer.
  • If however, you do not find your issue, you need to type it out in the blank text area. Once you send that text, the chatbot will return with a new set of FAQs that match your issue. Choose from that set now to get the solution/fix.
  • Say your issue persists at this stage. In this scenario, tap on the Unresolved option located right below the answer that has been responded to. The chatbot would then request you to tap on the Player Support option located at the bottom left corner of the chat window.
  • This would connect to an agent from the Player Support team who will answer back as soon as possible. Make sure that you write about your issue in detail and add relevant screenshots by tapping on the Image icon just beside the text-inputting box.
  • If you do not get the FAQ results intended, even after typing out your issue, choose the 4th option from the first FAQ list that was presented before you, i.e., Reporting a bug. The chatbot would again request you to tap on Player Support. A ticket will be created in your name, and just like in the previous scenario, you must write about your issue in detail and add relevant screenshots.

Remark: Feel free to contact our Support team several times if needed, until your problem is fully addressed. Please be aware that the Support team’s working hours are from 08:00 to 24:00 GMT. This doesn’t imply that you should report the issue during these hours. You can reach out to them at any time. They will respond as soon as their operational hours commence.

How to Contact the Developer Team Directly

Instead of emailing the Developer team directly here, players can also connect with them through their social media channels. @Farlight84 is the official Twitter handle for Farlight 84 where users’ questions are addressed. Similarly, the team can be contacted via the Official Facebook ID of Farlight 84 as well. For more assistance, players might want to join the Discord server where a large community of enthusiastic fans often help in resolving queries.

To stay informed about the latest Mobile Gaming news, feel free to connect with our communities. You can do this by joining our WhatsApp group, Telegram channel, or Discord server. Additionally, keep an eye on our Google News, Instagram, and Twitter accounts for instant updates.

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2025-08-25 15:15