The game titled “Umamusume: Pretty Derby” is an engaging mobile application created by Cygames. In this game, players can create their ideal team of Umamusume, handle Support Cards, and strive for success in the Career series. It’s common to encounter occasional technical issues like bugs, login problems, or queries related to the gacha system during gameplay.
How to Contact Umamusume: Pretty Derby Customer Support
How to Contact via the In-Game Customer Support Option
As a dedicated gamer, I’ve found the quickest and smoothest method for reaching out to the game support team is by utilizing the built-in customer service feature within the game itself. Here’s an easy breakdown of the steps to get in touch with them:
1. Navigate your way through the game interface until you find the ‘Support’ or ‘Help’ section.
2. Click on that button, and it should open up a new window or take you to a dedicated support page.
3. From there, you can select the issue or question you have, providing as much detail as possible in the description box.
4. Finally, click ‘Submit’ or a similar button to send your query, and wait for the team to get back to you with a solution!
- Open the game and wait for the home screen to fully load.
- Tap the menu icon in the top right corner. This opens the main options.
- Select the Support button. This will open up the support menu.
From there:
- Select the Contact Us option, and it’ll redirect you to the support website.
- Here, you’ll find a list of Frequently Asked Questions. Skim through them to see if your issue is already addressed.
- If your problem isn’t resolved, scroll to the bottom and select the Contact Us button.
- Then fill in the form with as much detail as possible.
- Attach any relevant screenshots or video evidence if needed.
- Then submit your application.
How to Contact via the Umamusume: Pretty Derby’s Official Website
Are you unable to play the game or are you stuck on a loading screen? You can reach out to the support team via Cygames’ official website for Umamusume.
Here’s how to reach them:
- Visit the game’s official website.
- Scroll to the bottom to find the Contact Us & FAQ option.
- Submit a query using the online form or find detailed help guides.
How to Contact the Developer Team Directly
Apart from contacting them through traditional support methods, you can connect with the developers of “Umamusume: Pretty Derby,” which is produced by Cygames Inc., on social media platforms like their official email, X (previously Twitter), or Discord server. Although this may not be the most formal approach, it can provide swift answers to your queries.
As a gaming enthusiast like you, I recommend connecting with us in various platforms for the latest Mobile Gaming news and trends. You can hop into our dynamic and engaging WhatsApp group, Telegram Group, or Discord server, where we share exciting updates and discussions in real-time. To stay informed on-the-go, don’t forget to follow us on Google News, Instagram, and Twitter. We post quick updates to ensure you never miss a beat in the world of mobile gaming!
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2025-08-17 21:12