Games

FIFA Rivals: How to contact customer support service

BBG News

FIFA Rivals is a lively soccer game developed by Mythical Games and Bacon Games. It provides quick, engaging soccer match experiences, which have led to an increasing demand for FIFA Rivals Customer Support since its release.

Despite the game offering all the essential features typical of its genre, it’s apparent that there are numerous problems requiring attention from the developers. Players have encountered various challenges such as in-game glitches, account complications, and troubles with in-app purchases.

How to Contact FIFA Rivals Support

On the official FIFA Rivals website, the support team has addressed numerous common questions. However, should you find yourself still seeking clarification on any matter, feel free to reach out to the FIFA Rivals customer service team around the clock for assistance with your inquiries.

There are two methods to get in touch with the FIFA Rivals customer support team. You can either use the built-in customer support within the game, or you can directly message the developers on their social media accounts from Mythical Games.

How to Contact via the in-game Customer Service Option

To get started, please run the game on your device. After the main menu or home screen within the game has appeared, follow these instructions:

Launch the game on your gadget. Once you see the game’s main menu or starting screen, proceed with the following steps:

Or even simpler:
Start the game on your device. Once the initial screen is displayed, follow these guidelines:

  • Tap on the three-line bar stationed at the upper right corner of the game screen.
  • From the options that pop up next on the upper right corner of the screen, navigate to Settings.
  • Under the Settings menu, tap on the button labeled Help and Support.
  • This would redirect you to a private chat room where the assistant/bot would greet you and inquire if it can help you in any way. Describe your issue in a message format and tap on the Ok button to send that.
  • The assistant would then look to scan through the knowledge base to check if your issue matches with pre-addressed issues, and then come back with a solution/fix. As of now, only the official launch article and the steps to submit a support ticket in case of issues have been documented so far. So, it will come back with those two articles and the link to submit a support ticket.
  • Tap on that link to raise the Support ticket or directly navigate from here. You will be asked to fill in the following inputs:
    • Your email address
    • The subject of the inquiry
    • A detailed description of your issue.
    • Relevant file attachments in the form of screenshots for quicker assistance.
  • Once you have provided all the required inputs, tap on the Submit button to successfully raise a support ticket. The Support team will get back to you at the email address provided within 48-72 hours. You may do additional follow-ups in the same mail chain if needed.

How to Contact via the official website of FIFA Rivals

Instead of navigating through the game itself, consider going straight to the official help website of FIFA Rivals for assistance. There, you’ll find the customer service option which can serve as a viable alternative if you encounter any issues with logging into the game and cannot utilize the in-game support option.

  • You must visit the official help website of FIFA Rivals here.
  • On the official website, you can visit the FAQ section by clicking on the “FAQ and Announcements” button.
  • To raise a support ticket, you can click on the “Submit a Request” button and fill in the details that have already been discussed in the previous section.

How to Contact the Developer Team Directly

Instead, try contacting the FIFA Rivals Developers through their social media accounts, such as @FIFARivals. You can also ask questions in their Discord server, where many enthusiastic fans are available to assist with user issues.

Read More

2025-06-30 03:11

Previous post The Rock Meets Shaq: Hilarious Troll of Kevin Hart Steals the Show!
Next post Charlize Theron torches celebs attending Bezos-Sánchez wedding with shocking insult during charity speech