Auroria: A Playful Journey: How to Contact Customer Support Service
Adventure in the Whimsical Realm of Auroria
Discover a vibrant, open-world setting in the role-playing game (RPG), Auroria: A Playful Journey, created by HK Hero Entertainment Co., Limited. Roam through an expansive universe teeming with exotic extraterrestrial beings. Capture and cultivate these creatures to witness their transformations.
Occasionally, you may encounter challenges while playing this game. To swiftly overcome these hurdles, make use of the Auroria: A Playful Journey Customer Support Service Guide to reach out to our support team and effortlessly resolve your issues.
Since the new game hasn’t been out for too long, you might run into some in-game hiccups that could disrupt your gaming experience, such as bugs, user interface malfunctions, login difficulties, internet connectivity issues, and more. This guide is designed to assist you in contacting the support team promptly, helping you resolve those problems swiftly, allowing you to get back to fully immersing yourself in the game.
How to Contact Auroria: A Playful Journey Customer Support
In Auroria: A Playful Journey, there’s a Help Center section that addresses typical issues players might encounter. However, at times, these options can leave us puzzled, leading us to reach out to customer support for clarification. Here are several methods you can use to contact the Auroria: A Playful Journey team:
1. Send an email to their dedicated support address.
2. Fill out a contact form on their official website.
3. Engage with them through social media platforms like Facebook or Twitter.
4. If available, join their in-game chat or forums to ask questions and seek help from other players as well as the support team.
How to Contact via the in-game Customer Support Service option
Here are the steps you need to take to contact via the in-game option:
- Launch the game
- Log in and enter the in-game
- While in the game, tap the icon on the top right to open the menu
- Select settings with the gear icon
- Then tap Customer Service at the bottom with the icon of a person wearing a headset
- Then you will enter the Help Center
- You can search for the problem you are facing first, because it is usually there

- Or you can scroll down and select Contact Us to interact with the chatbot that has been entered into the database regarding in-game problems.
- There, you can ask about problems or even gameplay discussions that will be answered by the chatbot.
- However, if you are not sure, you can tap the icon on the top right in the Customer Service section to contact the team
- Explain in detail so that it is easy for Customer Service to understand
How to Contact the Developer Team Directly
An alternative approach is to reach out to the development team via their social media platform, which at present is only a X (previously known as Twitter). You can express your issue clearly by tagging their account in a tweet and provide a detailed description of the problem, along with a screenshot to make it more understandable.
Have you encountered difficulties while trying to reach the Auroria: A Playful Journey Customer Support Service? Feel free to share your thoughts or concerns in the comments section below!
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2025-06-18 03:11