Games

PANDOLAND: How to contact customer support service

BBG News

PANDOLAND is a thrilling role-playing game (RPG) by WonderPlanet Inc., with GameFreak Inc., known for producing the beloved Pokémon franchise, being its developers. Released in Japan on June 24, 2024, for mobile devices, the demand for contacting the PANDOLAND Customer Support has been steadily growing since its launch.

Despite the game offering essential components typical of its genre, there remain several challenges that the developers need to tackle. Players have encountered various in-game glitches, account complications, and difficulties with in-app purchases.

How to Contact PANDOLAND Support

On the official PANDOLAND website, the support team has addressed numerous commonly asked questions. However, if you find that your doubts remain unresolved, feel free to reach out to PANDOLAND customer service at any time for further assistance with your inquiries.

There are two methods to get in touch with PANDOLAND’s customer support team: Players can use the in-game customer support feature, or they can communicate directly with the developers at WonderPlanet Inc. through their social media platforms.

How to Contact via the in-game Customer Service Option

To get started, run the game on your gadget. After the main menu or title screen appears, follow these instructions:

1. Load the Game on Your Device: Run the game on your device.
2. Follow These Steps When the Title Screen Loads: Once the in-game title screen has appeared, proceed with the following steps:

  • Tap on the three-line bar located at the upper right corner of the game screen.
  • A list of Menu options will pop up on your screen next. Navigate to the Support option from there.
  • The FAQ screen will pop up now, where you will discover that the developers have pre-addressed some Frequently Asked Questions from you guys in categorically divided blocks. Simply scroll up/down to navigate to each block and view the inquiries addressed under that particular block.
  • Tap on the inquiry to read the answer/fix for it. You can additionally try filtering your inquiry by inputting keywords from your Inquiry in the search bar at the top. You will likely come across your exact inquiry out here.

How to Contact the Developer Team Directly

One strategy I find effective is engaging directly with the Developers through their social media channels. You can connect with them using PANDOLAND’s official Facebook account as a starting point. It would also be beneficial to join their Discord server, where an enthusiastic community of fans are always ready to assist users in resolving any issues they might encounter.

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2025-05-12 07:19

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