Games

Gods & Demons: How to contact customer support service

BBG News

Gods & Demons is an idle RPG from Com2uS. This game is an engaging idle RPG that combines strategic hero collection, team building, and resource management. You must embark on an adventure while exploring various game modes, an endless challenge for testing team strength. Since its launch, the need to contact Gods & Demons Customer Support has constantly increased.

Despite offering all the essential features typical of this game genre, there remain several problems that developers need to fix. Some players have encountered obstacles due to in-game glitches, account complications, and difficulties with in-app transactions.

How to Contact Gods & Demons Customer Support

The support team has already answered many frequently asked questions on Gods & Demons official website. But if anyone can’t satisfy themselves, Gods & Demons customer service is available to contact anytime to answer your queries.

There are two ways to contact the customer support team of the Gods & Demons. Players can contact the developers at Com2uS via their social media handles via the in-game customer support option or reach out to them directly via their social media handles.

How to contact via in-game Customer Service Option

You must launch the game on their devices. Once the in-game title screen has loaded, adhere to the steps below:

  • From the upper right corner of the title screen, navigate to the 1:1 Inquiry option.
  • This would take you to the Contact Us page, where the developers have pre-addressed some Frequently Asked Queries about Games, Purchases, Accounts, Events, ETC. To see if your issue has been addressed here, navigate to the category that best describes your issue.
  • Up next, scroll up to view all the inquiries addressed under that category till you come across your issue.
  • Hit the down arrow beside any particular inquiry to read the solution/answer to it. You will likely come across your exact issue out there.

Raising a Support Ticket

If your issue persists or is something that is not addressed under the Contact Us section, you can raise a Support ticket. Adhere to the steps below to do so:

  • While still on the Contact Us page, scroll up and tap on the Contact Us button located at the bottom of the page.
  • This would take you to the ticket submission page, where the following inputs need to be provided:
    • The Category of your issue (Choose the best-fit category from the drop-down)
    • The title of your inquiry.
    • The contents of your issue (Describe your issue in detail under this section).
    • Your e-mail address as responses will be sent via email.
  • Up next, you need to tick off the checkboxes to allow the usage of your email for communication and for agreeing to the terms.
  • Finally, tap on the Send button to successfully raise a Support ticket.

I’ll respond to your request within the next 1.5 to 3 days at the email you’ve given me. If further action is needed, feel free to continue the conversation by replying to the same email thread.

How to contact the Developer Team directly

Another approach could be to reach out to the Developers directly with the help of their respective social media handles. You guys can reach out to the team via the Official Twitter handle of Com2uS. Additionally, you may also visit the official Discord server, where tons of passionate fans are there to help users resolve their queries.

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2025-03-17 03:12

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