The Division Resurgence: How to contact customer support service

Story Highlights

  • Learn how to contact The Division Resurgence Customer Support.
  • Get the Official Social handles of The Division Resurgence.

The Division Resurgence is a new third-person shooter RPG developed by Ubisoft Entertainment. This guide explains how to contact customer support and get help with any problems you encounter while playing the game.

How to Contact The Division Resurgence Customer Support

The Division Resurgence comes out tomorrow! It’s normal to experience some problems with a new game, but don’t worry – help is available. You can reach the support team through the game itself, on their social media pages, or by sending them an email.

How to Contact via the in-game customer service option

Follow these steps if you want to contact the customer service team through the in-game option:

  • First, launch the game on your mobile devices.
  • On the loading screen, tap on the guy wearing headphones icon below the settings on the top right side.
  • You’ll be redirected to the Ubisoft Mobile Support.
  • Here, you can check Popular articles, General Info, and more to find a solution to your issues.
  • Like you can tap on Report a Player to report someone.
  • Provide your name and email and select a report category.
  • Now, give a detailed report along with visual proof.
  • Press submit, and you’re done.

How to Contact via The Division Resurgence official website

Okay, so if you’ve tried everything already and you’re still having trouble, your best bet is to head to the official website. Honestly, it’s pretty much the same troubleshooting process as before, except you won’t need to actually open the game and mess around in the settings – you can skip right to the support part. It’s a bit quicker if you want to avoid those initial steps!

How to Contact the Developer Team Directly

If you’re still having trouble, you can contact the developers directly through the game’s official social media pages, such as X (Twitter) and Discord.

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2026-04-05 10:11